1 USER GUIDE.docx

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Attached to
Debt Collection Services
Contract number
505ENT-M19-DEBTCLLCTN-00
Issued by
Wisconsin

About this file

This user guide documents a debt collection services contract (#505ENT-M19-DEBTCLLCTN-00) established through RFP #28274-BD for the State of Wisconsin. The contract is mandatory for all Wisconsin state entities and available cooperatively to Wisconsin municipalities, with State Purchasing Card acceptance authorized. The agreement involves multiple awarded suppliers across four distinct categories: Department of Revenue (United Collection Bureau, Inc.), State Public Defender Indigent Defendant (United Collection Bureau, Inc.), UW System (11 suppliers including Coast Professional, ConServe, Credit Control LLC, and others), and Other State Agencies and Local Government (Credit Management Controls, Harris & Harris, and Stark Collection Agency Inc.).

The contract provides comprehensive debt collection services to state end users with category-specific purchasing requirements, meaning entities must procure from suppliers awarded within their designated category. The contract term runs from July 1, 2019 through June 30, 2024, with the current period covering the entire contract duration. Usage is restricted by category, with municipalities specifically limited to vendors in the Other State Agencies and Local Government category. Detailed specifications, requirements, pricing information, and supplier contacts are referenced in separate contract documents, with Penny Lawler serving as the contract manager for procurement administration.

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Other files

File Type Posted
3B CONTRACTS 9-15.zip ZIP file
2 SUPPLIER CONTACTS AND PRICING.xlsx XLSX spreadsheet
5 CONTRACT RENEWALS.zip ZIP file
3A CONTRACTS 1-8.zip ZIP file
2 SUPPLIER CONTACTS AND PRICING 7.31.23.xlsx XLSX spreadsheet
4 ALL RFP DOCUMENTS 28274-BD.zip ZIP file

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Text version

User Quick Guide

DEBT COLLECTION SERVICES

CONTRACT#: 505ENT-M19-DEBTCLLCTN-00

RFP#: 28274-BD

Mandatory:YES All State of Wisconsin Entities
Cooperative:YES WI municipalities may use Contract
PCard:YES State Purchasing Card may be used

Contract Term:

Entire Period: July 1, 2019 to June 30, 2024 Current Period: July 1, 2019 to June 30, 2024

Scope:

This contract provides Debt Collection Services to State end users. NOTE: This contract is divided into four categories (see next column) with awarded suppliers for each category. Purchasing from a supplier who was not awarded in your category is purchasing off-contract.

Who can use this Contract:

This contract may be used by any State of Wisconsin agency, board, commission, UW campus or cooperative purchasing entity (e.g. municipality, county, and etc).

NOTE: Use by end users is category-specific.

Example: Municipalities may use only the Other State Agencies and Local Government category vendors (OSALG).

SUPPLIER CONTACTS AND SERVICE FEES POSTED IN 2 SUPPLIER CONTACTS AND PRICING.

Department of Revenue

1. United Collection Bureau, Inc.

State Public Defender Indigent Defendant

1. United Collection Bureau, Inc.

UW System

1. Coast Professional, Inc.

2. ConServe

3. Credit Control, LLC

4. Key 2 Recovery, Inc.

5. National Credit Management

6. Nationwide Recovery Service, Inc.

7. Recovery Management Services, Inc.

8. Reliant Capital Solutions, LLC

9. Todd, Bremer & Lawson, Inc.

10. Williams & Fudge, Inc.

11. Windham Professionals, Inc.

Other State Agencies and Local Government

1. Credit Management Controls

2. Harris & Harris

3. Stark Collection Agency Inc.

Specifications/Requirements for each category are available in the RFP documents, posted in: 4 ALL RFP DOCUMENTS 28274-BD

Contract Manager Penny Lawler Contract Manager 608-261-5051 penny.lawler@wisconsin.gov image1.png

File details come from the government source that posted it. Updated .