1_2026_47_Diagram_1_Situational_Awareness_Dashboard.pdf

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Attached to
RFP - IT - Public Safety Technical Support
Solicitation number
0000004197
Issued by
Hennepin County, Minnesota

About this file

This is a technical specification diagram for a Situational Awareness Dashboard system developed for the City of Minneapolis Police and Fire Departments under an RFP for Public Safety Technical Support. The document outlines a CJIS-compliant cloud-based solution designed to integrate with existing Computer Aided Dispatch (CAD) systems while maintaining operational continuity through read-only connections. The system architecture includes data ingestion from customer CAD systems via configurable polling profiles with agency-specific refresh intervals, transmission of CAD data over encrypted HTTPS to a CJIS-compliant cloud environment hosted on AWS GovCloud, and distribution of live data to multiple receiver devices through encrypted HTTPS connections with per-device token authentication. The solution provides configurable display layouts supporting multiple visual styles and components, with a self-service client content management portal for digital signage features, and requires no special network infrastructure beyond customer-provided Ethernet or WiFi connectivity.

The system emphasizes security and compliance throughout its architecture, with end-to-end encrypted data transport, individual receiver authentication, and local logging of all interface activity for audit and compliance purposes. Integration is developed and maintained by BCA-approved, CJIS-certified engineers, ensuring standards adherence and ongoing technical support. The solution is designed to bridge the operational needs of public safety departments with technical application functionality while maintaining the integrity and performance of production dispatch operations through its non-invasive read-only CAD connection approach.

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Text version

Internet

CJIS-compliant cloud processing

Vendor cloud service

Client Server Environment

Application Server

Data Interface

Windows Service

Local log files

Configuration utility

CAD

Live/Reporting Database

Read-only CAD integration

Customer network

Receivers

Customer display device

HDMI

End-to-end encrypted data transport

Diagram 1 Situational Awareness Dashboard April 2026

Data Ingestion

- Integrates with the customer's CAD system via read-only connection — no impact to production dispatch operations

- Configurable polling profiles support multiple data sources, query definitions, and agency-specific refresh intervals

- CAD data is transmitted one-way over encrypted HTTPS to a CJIS-compliant cloud environment (AWS GovCloud)

- All interface activity is logged locally for audit and compliance purposes

- Integration is developed and maintained by BCA-approved, CJIS-certified engineer

- Each receiver is individually authenticated to the vendor's hosted service

- Receivers connect via customer-provided Ethernet or WiFi — no special network infrastructure required

- Live data is pushed to receivers over encrypted HTTPS with per-device token authentication

- Display layouts are configurable per device: unit status, unit location, and multiple visual styles with multiple components per screen

- Self-service client content management portal is provided for agencies using digital signage features

Data Display

Client Signage Portal

Proprietary reference document — not for redistribution without permission

End-to-end encrypted data transport

File details come from the government source that posted it. Updated .