ProMiles (Highway Patrol Only)

The ProMiles state contract for North Dakota provides specialized software maintenance and routing services exclusively for the North Dakota Highway Patrol. The vehicle enables the procurement of ProMiles' electronic permitting software system, routing software, and associated technical support services. Specifically, the contract covers software corrections, revisions, upgrades, technical support, and GIS updates designed to enhance highway patrol operational capabilities. The software maintenance agreement includes 140 hours of annual developer and project team support time, enabling configuration of upgrades, addressing software malfunctions, and providing comprehensive technical assistance.

The contract is awarded to ProMiles Software Development Corporation, a Texas-based company, and is administered by the North Dakota Highway Patrol. The initial contract term runs from July 1, 2022, to June 30, 2026, with provisions for potential contract extension until the implementation of a new routing system engine. The annual maintenance fee is $83,138, with the contract covering the entire state of North Dakota. ProMiles will provide software enhancements made for other routing systems at no additional charge and commit to updating documentation within 10 business days of software corrections or revisions. The contract includes a third-party risk management program requiring an annual security questionnaire, ensuring ongoing compliance and system security.