IT - Desktop Emergency Alert System

The North Dakota Desktop Emergency Alert System contract provides a comprehensive Software-as-a-Service (SaaS) solution for emergency notifications across multiple device platforms. The contract enables organizations to send critical alerts and communications through the SnapComms desktop emergency alert software, with tiered pricing based on user count. Eligible participants include state entities, higher education institutions, counties, cities, townships, educational organizations, governmental boards, tribal agencies, transportation providers, nonprofits, and the International Peace Garden.

The contract is awarded to Everbridge, Inc. and is managed by the North Dakota Office of Management and Budget under Contract Number 284. The initial contract term runs from its effective date through March 1, 2026, with options for up to five 12-month renewals. Pricing ranges from $8,750 annually for up to 350 users to $70,000 for up to 10,000 users, with a 10% implementation fee in the first year. Participating entities must execute individual Statements of Work (SOW) to access the contract, which includes professional services, content management setup, pilot testing, and training.