Enterprise Temporary Help Services

The Massachusetts Enterprise Temporary Help Services contract (PRF71) provides comprehensive temporary staffing solutions for state agencies and eligible public entities. The vehicle covers two primary service categories, with 80% of anticipated spending focused on administrative support roles including customer service, data entry, reception, paralegal, account support, and clerical positions. The contract enables agencies to access temporary workers across a wide range of job classifications, with a structured approach to sourcing talent through multiple staffing suppliers. The service scope includes both main administrative services and specialized roles such as program support, research analysts, and legal administrative support, offering flexibility for diverse staffing needs across Massachusetts government organizations.

The contract is managed by Sevenstep as the primary Managed Service Provider (MSP) and runs from July 1, 2023, to June 30, 2025, with a potential two-year extension. The contract covers the entire Commonwealth of Massachusetts and is available to state executive, legislative, and judicial branches, as well as cities, towns, counties, public authorities, libraries, school districts, and non-profit organizations. Pricing is structured with a maximum markup of 36.5% over temporary workers' hourly wages, and the contract includes a Small Business Purchasing Program targeting 30% of total program spend from diverse suppliers. The total estimated contract value is approximately $44.5 million, with a volume discount of 0.5% implemented after reaching $6 million in total spend. Temporary worker assignments are limited to 52 weeks, and the contract is executed through the VectorVMS platform for tracking and managing staffing engagements.