Collection Services

The North Dakota Collection Services multi-award vehicle is a comprehensive state contract designed to provide debt collection services for various governmental entities, including state agencies, higher education institutions, counties, cities, townships, public educational entities, tribal agencies, and nonprofit organizations established on behalf of public entities. The contract covers multiple collection activities, such as recovering principal and interest from defaulted borrowers, collecting delinquent taxes from out-of-state taxpayers, and handling non-sufficient funds (NSF) checks, penalties, and late fees. The vehicle enables participating entities to leverage pre-negotiated collection services with standardized pricing and terms.

The multi-award vehicle includes four prime contractors: Access Receivables, Harvard Collection, Reliant Capital Solutions, and Rodenburg Law Group, with The CBE Group serving as a key contractor. The contract was initially awarded on November 28, 2022, with a current performance period extending to September 30, 2026, and the potential for additional renewals. The contract covers the entire state of North Dakota and operates on a contingency fee basis, with non-litigation recovery rates ranging from 13.5% to 20% and litigation recovery rates from 25% to 35%. Each participating governmental entity must execute a Participating Addendum to establish specific engagement terms, ensuring flexibility and tailored collection approaches across different organizations.