Victims Notification System

The Arizona Master Agreement CTR069972, administered by the Arizona Criminal Justice Commission, provides a comprehensive Victims Notification System (VNS) for multiple Arizona county jails and correctional facilities. The IDV enables the procurement of VINE (Victim Information and Notification Everyday) services, covering implementation and ongoing support for counties including Apache, Cochise, Coconino, Gila, Graham, Greenlee, La Paz, Maricopa, Mohave, Navajo, Pima, Pinal, Santa Cruz, Yavapai, and Yuma. The contract facilitates the deployment of a critical victim notification infrastructure, with detailed milestone-based implementation and annual support services designed to enhance communication and information sharing across the state's criminal justice system.

The master agreement is awarded to Appriss Insights, with an initial contract date of August 4, 2021, and has been extended through August 3, 2025, via multiple amendments. The contract type is a Master Service Agreement covering the entire state of Arizona, with a total annual support cost structure ranging from $111,742.94 in Year 1 to $363,700.26 in the optional Year 3. Comprehensive liability insurance, including commercial general liability, automobile liability, and professional liability, supports the contract, with coverage limits up to $15,000,000. The IDV allows for flexible implementation, with individual county migrations and system go-live milestones, and includes a 10% holdback mechanism to ensure complete system acceptance and performance.