Central Credential Issuance

The Arizona Department of Transportation (ADOT) Master Agreement CTR061783 is an Indefinite Delivery Vehicle (IDV) focused on central credential issuance services. The contract enables the procurement of driver's licenses, identification cards, and instruction permits through a comprehensive credential production and fulfillment process. Specifically, the IDV covers the design, production, and mailing of credentials, with an expected monthly processing volume of approximately 160,000 applications and an annual credential production exceeding 1.9 million. The scope includes various optional security features such as Multiple Laser Image (MLI), Dynaprint, Laser Engraved Floating Image (LEFI), Edge Sealer, True Vision, and Secure Indent, which can be added to enhance credential security.

The master agreement is awarded to Thales DIS USA Inc., based in Austin, Texas, with a contract period from August 22, 2022, to August 21, 2026. This master agreement is specifically for the state of Arizona and is classified as a master agreement contract type. The IDV allows for standard credential delivery at $0.97 per card and express delivery at $1.16 per card. The contract has undergone two amendments to date, including pricing adjustments and a contract term extension. ADOT will serve as the primary contracting organization, with the potential for the agreement to be extended up to 48 months, providing a stable and consistent credential issuance solution for the state.