IT Service

This California Multiple Award Schedule (CMAS) Indefinite Delivery Vehicle (IDV) provides comprehensive IT services and consulting solutions across multiple strategic domains. The contract covers management advisory services, change management communication, information technology consultation, and computer network security services. Specifically, the IDV enables California state agencies to procure specialized research, strategic advisory, and technological consulting services with a focus on improving operational effectiveness and technological decision-making.

The master IDV is awarded to Forrester Research Inc. and is administered by the California Department of General Services (DGS) Statewide Procurement division. The contract commenced on May 1, 2018, and is scheduled to run through October 26, 2027, representing a comprehensive nine-year performance period. Classified as a CMAS contract, this vehicle is specifically scoped for California state government entities and covers multiple UNSPSC and NIGP coded service categories related to management, technology, and strategic consulting.

Under this IDV, at least one documented award has been made to the prime contractor, specifically a contract with the California Department of Motor Vehicles (DMV). This award, valued at $75,252.14, runs from July 15, 2025, to July 14, 2026, and provides the DMV with a Forrester Decisions for Customer Experience Leader License. The award demonstrates the IDV's utility in providing specialized research, licensing, and advisory services to state agencies, with a focus on enabling data-driven strategic decision-making across technological and operational domains.