Catalog Requisition

Microsoft Corporation has been awarded a contract by the Illinois Educational Labor Relations Board (ELRB) for professional consulting services focused on implementing a Dynamics 365 case management solution. The contract, valued at $255,860.00, covers a project period from October 24, 2025, to June 30, 2026, with specific work spanning from 10/27/2025 through 2/7/2026. The engagement involves a Fixed Capacity Agile Delivery Methodology and will encompass 694 total project hours across multiple labor categories including Domain Solution Architects, Senior Consultants, Senior Project Managers, and Delivery Management Executives.

The primary objectives of the project include completing the configuration of a Dynamics 365 case management solution initiated in a previous phase, migrating historical case data from an existing Access database, and preparing the system for production deployment. Key deliverables will involve updating the solution with new tables and fields, creating a Key Performance Indicator (KPI) dashboard for case tracking, configuring specific business rules and automations, and executing data migration using the Data Import Wizard. Microsoft will provide a part-time project team to execute the work, with ELRB responsible for providing necessary access, resources, and making critical business decisions throughout the implementation process.