IL ELRB Microsoft Work Order Phase 2.pdf

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Microsoft Consulting Services Work Order State and Local Government / Public Educational Institutions

SLG/E MCS WO GVS1251-487806-627123

This Work Order is made pursuant to the Microsoft Master Services Agreement – State and Local Government & Public Educational Institutions U7936734 (the “Agreement”) effective as of August 15, 2025, by and between the undersigned customer (“Customer”) and Microsoft Corporation (“Microsoft”). The terms of the Agreement are incorporated herein by this reference.

In this Work Order “Customer,” “you,” or “your” means the undersigned customer or its affiliate and "Microsoft", “we,” “us,” or “our” means the undersigned Microsoft affiliate. Any terms not otherwise defined herein will assume the meanings set forth in the Agreement. This Work Order is comprised of this cover page and the Work Order terms below, which are incorporated herein by this reference.

Customer Invoice Information

Name of Customer

Illinois Educational Labor Relations Board (ELRB)

Contact Name (This person receives invoices under this work order.)

Meredith Dean

Name of Customer Affiliate that executed the Agreement if different than the undersigned

Il State Government

Street Address

160 N. LaSalle St., Ste N-400

Contact E-mail Address

Meredith.dean@illinois.gov.

City

Chicago

State/Province

Illinois

Phone

217-782-9989

Country

United States

Postal Code

60601

Fax

Invoicing

Microsoft will invoice Customer according to Microsoft’s fiscal monthly billing schedule for Professional Services performed and expenses incurred during the previous period. Microsoft’s invoices for payment will be directed to the Customer representative for payment at the address shown above.

Source to confirm Per Diem limits – hotel, rental car, meals, etc. (if applicable):

Contact Name: Contact E-mail address: Contact phone No.:

Web site address:

Commencement Date

Professional Services under this Work Order can commence upon signature of the Work Order by both parties, or 10/27/2025, whichever is later, through 2/7/2026 (the “Expiration Date”). This Work Order may be amended and the Period of Performance extended prior to the then current Expiration Date. If the Work Order Period of Performance is not extended prior to the then current Expiration Date, in order for Microsoft to continue work, Customer and Microsoft must agree in writing to a new work order identifying the terms upon which Customer and Microsoft agree.

Payments to Microsoft should be made to the following, include reference to our invoice number:

By Check: Microsoft Enterprise Services, P.O. Box 844510, Dallas, TX 75284-4510

By Check (overnight courier): Microsoft Corporation c/o Bank of America Lockbox 844510, 1950 N.

Stemmons Fwy, Ste 5010, Dallas, TX 75207 (214) 508-7262

By Wire: Microsoft Enterprise Services #844510, Acct 3750825354/ ABA#1100001-2, c/o Bank of America Attachments required with Invoice (Status Reports/Time /Expense Breakouts, Other):

mailto:Meredith.dean@illinois.gov

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Project Point of Contact (Customer Satisfaction Contact)

Name of Customer

Illinois Educational Labor Relations Board

(ELRB)

Project leader (This person is Customer’s point of contact for all service-related matters under this Work Order.)

Victor Blackwell

Street Address One Natural Resources Way

Contact E-mail Address

Victor.Blackwell@Illinois.gov

City Springfield State/Province

Illinois

(217) 782-9068

Country USA Postal Code

62702-1289

Fax

By signing below the parties acknowledge and agree to be bound to the terms of the Agreement and this Work Order.

Customer Microsoft Affiliate

Name of Customer (Please Print)

Illinois Educational Labor Relations Board

(ELRB)

Name

Microsoft Corporation

Signature Signature

Name of person signing (Please Print) Name of person signing (Please Print)

Title of person signing (Please Print) Title of person signing (Please Print)

Signature date Signature date

1. Services. Microsoft will perform for Customer those services as identified in the attached Statement of Work titled “State of Illinois Educational Labor Relations Board Case Management - Phase 2”, version 1.1, dated 09/02/2025 (the “Statement of Work”). Any dates provided are estimates only.

Microsoft resources and Microsoft subcontractors’ resources may perform services remotely or on-site from Microsoft facilities, Customer facilities, or Microsoft partner’s facilities.

If the project schedule requires Microsoft resources and/or Microsoft subcontractors’ resources to perform dedicated services at Customer site on a weekly basis, Microsoft will apply the following travel guidelines:

• Resources will typically be on-site for 3 nights/4 days; arriving on Mondays and leaving on Thursdays.

• Resources may stretch their daily work plan in order to accommodate project’s weekly activities within those 4 days.

• As needed, resources may perform project activities working remotely on Fridays.

• All project hours will be billed as actual.

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Fixed Capacity Agile Delivery Methodology approach:

The delivery of the Illinois Labor Relations Board Case Management Solution services mentioned in the SoW will be based on a Fixed Capacity Agile Delivery Methodology which combines the principles of Agile Methodology with the concept of fixed capacity.

Based on the principles of Agile Methodology (which emphasizes iterative and incremental delivery, collaboration, and flexibility), the delivery team (consisting of Microsoft and Customer personnel) works to deliver towards the expected outcomes as defined in the SoW in a planned period of time as per the defined fixed capacity.

The parties understand and agree that due to the Fixed Capacity Agile Delivery nature of this engagement:

1. The scope areas and/or business objectives outlined in section 1 and section 2.1 of the SOW serve as the targeted scope to facilitate the establishment of initial backlog items.

However, it is important to understand that these scope areas or business outcomes do not constitute a fixed scope of work.

2. The cost of the project is represented in the planned delivery team capacity and is based on the understanding of the project requirements, timelines, and assumptions as represented in section 2.1 and section 3.2 of the SOW, as well as customers fulfillment of its obligations as per section 5.2.1 and 6.

3. The services delivered by the time of conclusion of the engagement may or may not cover the full scope and/or business outcomes and all product backlog items identified by the Customer Product Owner.

4. The Customer Product Owner is responsible for the prioritization of the product backlog and to ensure maximum utilization of the delivery capacity as defined in the Consulting Services Fees section 2 below.

5. Microsoft relies on the Customer Product Owner to prioritize the product backlog and doesn’t take responsibility for the completion of the scope areas and/or business outcomes.

6. Any change to above, including but not limited to changes to the delivery capacity, will be governed by the Change Management Procedure as defined in section 4.4 of the SOW and may have an impact on overall project cost and timelines.

7. Both the Customer and Microsoft, collectively referred to as the Parties, acknowledge that the nature of the services rendered does not necessitate a formal acceptance process.

Therefore, except as provided in the Statement of Work, the Parties expressly confirm that none of the Service Deliverables provided under this Work Order, if any, require formal acceptance from the Customer

2. Fees.

Customer will pay the following hourly rates and any reasonable out of pocket travel and living expenses (if any) for the individual assigned. Microsoft reserves the right to utilize whichever labor categories in whatever quantities Microsoft determines, in Microsoft’s sole discretion, are appropriate to perform the Professional Services. Any total fee stated is an estimate only. In order for Microsoft to continue providing hours of Professional Services beyond those funded in the table below, Customer and Microsoft must agree in writing to a new work order or amendment to this work order adding funding for the additional Professional Services and any other terms upon which Customer and Microsoft agree. The rates for any additionally funded hours of services will be the rates defined in the then current Microsoft published price list. The fees do not include fees for Products. Unless otherwise specified in the invoice, Customer agrees to pay Microsoft pursuant to the terms and conditions of the Contract (25-448DOIT-INFOT-P-84650)

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FY26 RATES

MCS Labor Category Units Description Hourly Rates

Proposed Price (USD)

Data Scientist Hours 400

Principal Data Scientist Hours 500

Program Architect Hours 500

Domain Solution Architect 24 Hours 390 $9,360.00

Senior Domain Solution Architect

Hours 490

Program Director Hours 425

Security Architect Hours 445

Security Consultant Hours 400

Principal Consultant Hours 380

Senior Consultant 460 Hours 365 $167,900.00

Consultant Hours 300

Associate Consultant Hours 270

Senior Project Manager 200 Hours 370 $74,000.00

Project Manager Hours 305

Associate Project Manager Hours 270

Consulting Product Manager

Hours 330

Senior Consulting Product Manager

Hours 380

Delivery Management Executive

10 Hours 460 $4,600.00

GitHub

GitHub Services Delivery Hours 470

GitHub services PMO Hours 370

Microsoft Global Delivery

(“GD”)

GD Off-Shore Consultant Hours 85

GD Onsite Consultant Hours 365

Partner/Sub-Contractor Rates - On Shore:

Technician VIII Hours 515

Technician VII Hours 470

Technician VI Hours 420

Technician V Hours 315

Technician IV Hours 295

Technician III Hours 255

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Technician II Hours 230

Technician I Hours 210

Technician Hours 165

Associate Technician Hours 135

Partner/Sub-Contractor Rates - OffsShore:

Technician VI Hours 210

Technician V Hours 155

Technician IV Hours 145

Technician III Hours 125

Technician II Hours 115

Technician I Hours 105

Technician Hours 80

Associate Technician Hours 65

Total

Estimated Travel and Expenses

$0.00

Not to Exceed Total (excluding Taxes)

694 Hours $255,860.00

Professional Services fees under this Work Order shall not exceed the Estimated Total indicated in the table above without prior approval from Customer. In the event that such approval must be sought, but is not provided, notwithstanding anything to the contrary in this Work Order or the Statement of Work (as applicable), Customer acknowledges and agrees that Microsoft has no further obligation to continue providing Professional Services.

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3. Changes to the Work Order Term.

Either party may terminate this Work Order if the other party is in material breach or default of any obligation that is not cured within 30 days’ written notice of such breach. Customer may terminate this Work Order at any time for convenience by providing Microsoft with 30 days prior written notice, “Notice Period”.

In case of termination for convenience, Customer will pay Microsoft for all services provided up to the end of the Notice Period.

4. Acceptable Use Policy Customer must not (and is not licensed to) use the Services Deliverables:

• in a way prohibited by law, regulation, governmental order or decree;

• to violate the rights of others; or

• in any application or situation where use of the Service Deliverables could lead to the death or serious bodily injury of any person, or to severe physical or environmental damage.

5. Cost or Pricing Data. We will not, under any circumstances, accept work that would require the submission of cost or pricing data.

6. Microsoft Professional Services Data Protection Addendum.

“Professional Services Data” means all data, including all text, sound, video, image files, or software, that are provided to Microsoft by, or on behalf of, Customer (or that Customer authorizes Microsoft to obtain from an Online Service) or otherwise obtained or processed by or on behalf of Microsoft through an engagement with Microsoft to obtain Professional Services.

The data protection terms applying to Professional Services in effect on the effective date of this Work Order and available at https://aka.ms/eswodpa are incorporated herein by this reference.

For liability arising out of either party’s confidentiality obligations relating to Professional Services Data provided under this Work Order, each party’s maximum, aggregate liability to the other is limited to direct damages finally awarded in an amount not to exceed the amounts Customer paid for the applicable Professional Services under this Work Order.

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