Independent Informal Dispute Resolution FY26

The State of Illinois, through its Finance and Administration organization (FINANCADMIN482), awarded an Open Market Small Purchase contract to CertiSurv, LLC on July 13, 2026, for the provision of outside services related to Independent Informal Dispute Resolution (IIDR) activities. The contract carries a total value of $60,000.00 and extends through June 30, 2028. The contract encompasses two line items totaling 500 units of IIDR services at $120 per unit, with 250 units designated for Fiscal Year 2027 and 250 units for Fiscal Year 2028, consistent with the Centers for Medicare and Medicaid Services regulatory framework established under State Operations Manual Section 7213.6.

CertiSurv, LLC must meet stringent qualification requirements and maintain compliance with 34 specific State of Illinois certifications covering vendor eligibility, financial compliance, employment practices, environmental and safety standards, and ethical conduct in procurement. As the prime contractor, CertiSurv, LLC is subject to standard Illinois Terms and Conditions, including maintenance of general commercial liability insurance of $1,000,000 per occurrence and $2,000,000 annual aggregate, compliance with prevailing wage requirements where applicable, and three-year record retention obligations. The contractor must also satisfy Medicare and Medicaid expertise requirements and maintain impartiality in dispute resolution activities, with annual recertification required by January 1st for the multi-year contract period.