FY26-27 Communications Platform

The State of Illinois Department of Central and Emergency Operations (DCEO) awarded a one-year open market small purchase contract to Constant Contact for a communications platform subscription. The contract, identified as 26-420DCEO-STRTC-P-88775, has a total contract value of $10,128.80, effective from November 24, 2025, to November 23, 2026. The primary service includes a Constant Contact Partner Account for DCEO Communications Platform, priced at $802.40 per month, enabling the agency to send updates to over 80,000 stakeholders simultaneously.

The contract includes additional SMS charges on an as-needed basis, with a unit price of $500. The procurement was justified as a sole source method, vetted by the Department of Information Technology (DoIT) as the most cost-effective solution. The platform provides comprehensive email communication capabilities, including maintaining extensive contact lists, designing email communications, sending mass emails, and enabling recipient unsubscribe options. Two DCEO bureaus have previously invested significant effort in building email stakeholder lists and designs, making continuation of this platform critical to their communication strategy.