G4024 - PDF Remediation and Document Accessibility

The State of New Jersey, through its Division of Purchase and Property, awarded contract GSA 27-TELE-140295 to RGM Incorporated (headquartered in Gaithersburg, Maryland) on July 8, 2026, for a two-year period concluding July 7, 2028. The contract provides PDF remediation and document accessibility services to support state agencies in achieving compliance with accessibility standards. Services encompass five tiered levels of PDF remediation ranging from simple documents to complex nonstandard documents (including untagged Portable Document Formats and optically scanned materials), with unit pricing spanning from $6.82 to $42.90 per document depending on complexity and contract year. The contract also includes text alternative creation for non-text content such as images, charts, and diagrams at unit rates from $3.25 to $10.08, and fillable PDF form remediation priced at $33.80 to $35.10 per form.

In addition to document remediation services, the contract provides accessibility training services and expedited turn-around processing at $19.50 per unit for one to two-day delivery windows. Training offerings include standard accessibility instruction at $135 to $140 per hour and specialized accessibility training that incorporates sign language interpreter and captioning services at $165 to $170 per hour. All services are priced on a firm fixed basis with year-over-year increases of approximately two to three percent. The primary using agency is the New Jersey Department of Education, with contract availability extended to additional state agencies. The contract structure anticipates annual demand of approximately 1,000 Portable Document Formats (7,500 pages) and no more than six training sessions annually from the using agency.