The Department of Veterans Affairs (VA) Veterans Health Administration, Veterans Integrated Service Network 6, has awarded a sole source contract for Switchboard Operator services to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract, valued at $633,587.40, has a period of performance from October 1, 2024 through September 30, 2025. The required services include receiving, transferring, assessing, tracking, monitoring, and handling the disposition...
This is a $1,936,831.68 firm fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) Gulf Coast Veterans Health Care System (GCVHCS) to Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract provides switchboard operator services at the GCVHCS facility in Biloxi, Mississippi for a period ending on September 30, 2029. The original solicitation was a sources sought notice seeking information from SDVOSBs or small businesses...
This is a firm-fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business, to provide switchboard operator services for the New Orleans, LA VA Medical Center. The contract has a ceiling value of $4,455,597.12 and a period of performance through September 30, 2026. The award is set aside for service-disabled veteran-owned small businesses under NAICS code...
This is a definitive contract awarded by the Department of Veterans Affairs (VA) to Versability Resources, Inc., a non-profit organization that provides employment and support services for individuals with disabilities. The contract is for $2,692,494.57 to provide switchboard operator services for the Hampton VA Medical Center in Hampton, Virginia. The contract was awarded on April 1, 2015, with a completion date of December 31, 2019. Versability Resources, Inc. is an AbilityOne Non Profit...
The Department of Veterans Affairs Veterans Health Administration awarded a $545,023 firm fixed price purchase order to Career Management Associates of Iowa, LLC for switchboard operator services. The contract calls for one supervisor and one non-sighted operator available 24/7 to handle incoming calls and route callers at the Birmingham VA Medical Center in Alabama, as originally solicited. Historical monthly call volumes at the facility range from 45,000 to 65,000, with an abandonment rate...
This is a firm fixed-price purchase order contract awarded by the Veterans Integrated Service Network 22 (VISN 22), a civilian agency within the Department of Veterans Affairs (VA), to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business. The contract is for work order desk clerk services, specifically on-site telephone operator services, with a ceiling value of $2,588,000.00 and a period of performance through March 15, 2029. The contract...
The Department of Veterans Affairs (VA) awarded a $698,815.68 firm-fixed price purchase order contract to Innovation At Work Inc., a minority-owned, veteran-owned, and service-disabled veteran-owned small business. The contract is for telephone answering services at the Joseph Maxwell Cleland Atlanta VA Medical Center, including 24/7 switchboard coverage, call processing, emergency response, and patient/staff locator services. The contract has a base period from May 1, 2025, to April 30, 2026,...
<p>The U.S. Department of Veterans Affairs (VA) has awarded a firm fixed-price purchase order contract to the City of Hampton, a U.S. local government entity located in Virginia, to provide radio communication services for the Hampton VA Medical Center. The contract has a ceiling value of $139,264.44 and a period of performance ending on June 30, 2025. The contract was awarded on July 1, 2023 with no set-aside designation.</p>
<p>This is a firm fixed-price purchase order contract awarded by the Veterans Integrated Service Network 21 (VISN 21), a civilian agency within the U.S. Department of Veterans Affairs, to Project Hired, a non-profit organization. The contract is for telephone operator services and has a ceiling value of $928,083.78. The contract was awarded on October 1, 2015, with a period of performance ending on March 31, 2017. This contract does not have a set-aside designation.</p>
This is a firm fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) Veterans Health Administration to Magellan Solutions USA Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract is for on-site switchboard operator services at the VA Medical Center in Salem, Virginia. The total potential value of the contract is $1,878,708.00 over the base period of April 1, 2020 through March 31, 2025, including four one-year option periods. As the...