Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract. All work and deliverables provided by the usds servicer must be in…

Active Awarded Last action

Contract number
91003126F0018
Awardee
Awarding agency
Obligated
$168,763,597

Award facts

Contract value 44% obligated
  • $172,729,010.80 Current, with exercised options
  • $384,288,719.80 Potential, with all options
Completion date 8% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 8 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20202, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Change Order P00013 $9,645
Change Order P00012 $697,403
Change Order P00011 $61,975
Definitize Change Order P00010 $1,110,668
Definitize Change Order P00009 · Usds - maximus - operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract -… $1,663,395
Supplemental Agreement for work within scope P00006 · The purpose of this modification is to incorporate CR 7480 $58,146
Supplemental Agreement for work within scope P00005 · The purpose of this modification is to incorporate CR 9805 $0
Supplemental Agreement for work within scope P00003 $31,844
Supplemental Agreement for work within scope P00002 $281,799
Supplemental Agreement for work within scope P00001 · The purpose of this modification is to add funding and requirements associated with implementing change request 7359. $23,112
Original award $164,825,610
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About this award

The Office of Federal Student Aid issued a $384.3 million delivery order to Maximus Education LLC on April 1, 2026, under the Unified Servicing and Data Solution (USDS) parent contract to provide operations and maintenance for federal student loan servicing through April 24, 2033. This delivery order modifies the existing USDS task order structure to definitize change request 10986 and incorporate change request 10799.

The USDS is a multiple-award IDIQ awarded by the Department of Education's Office of Federal Student Aid with ultimate completion April 24, 2033. Place of performance is Washington, DC. Work encompasses all deliverables and services required under the USDS contract for unified servicing and data solution capabilities supporting federal student loan servicing operations.

Maximus Education LLC is a child entity of Maximus Inc. and holds the sole prime contractor position on the $16 billion USDS vehicle. Subcontractors on this delivery order include Direct Connect Group LLC (secure print mail fulfillment), Handid Braille Services & Consulting Co (Braille proofreading and transcription), University Accounting Service LLC (contact center support and back-office processing), Kearney & Company P.C. (software development and technology services), Omni Systems Inc. (IT security services), Hubfirst LLC (contact center support and back-office processing), Coast Professional Inc. (contact center support and back-office processing), Radius Global Solutions LLC (contact center support and back-office processing), PMC Integrity LLC (contact center support and back-office processing), Amatriot Group LLC (software development and help desk services), and Capa City Consulting LLC (software development and system integration).

Description

Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds contract. All work and deliverables provided by the usds servicer must be in accordance with the requirements of the contract f

Subawards

Subcontractor Amount Awarded
Secured Assist LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $5,486,515
Direct Connect Group (Dcg) LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $24,211,401
Handid Braille Services & Consulting Co OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $55,318
University Accounting Service, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $20,032,544
Kearney & Company, P.C. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $443,010
Omni Systems, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,177,026
Hubfirst LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $8,996,111
Coast Professional, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $30,791,670
Radius Global Solutions LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $2,900,488
PMC Integrity, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $9,583,691
Amatriot Group LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,351,783
Capa City Consulting LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $4,679,711
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Quick answers

Who was awarded contract 91003126F0018?

91003126F0018 was awarded to Maximus Education LLC by Office of Federal Student Aid (Department of Education) on April 1, 2026.

How much is contract 91003126F0018 worth?

The government has obligated $168,763,597 on 91003126F0018. Its current value, with exercised options, is $172,729,011. Its potential value, with all options, is $384,288,720.

Is contract 91003126F0018 an order under another contract?

Yes. 91003126F0018 is a delivery order under 91003123D0001, an indefinite delivery contract, on Unified Servicing and Data Solution.

Was contract 91003126F0018 competed?

The extent of competition for 91003126F0018 was full and open competition. The government received 8 offers.

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