Benefits transformation platform
Active Awarded Last action
- Contract number
- 36C10D23N0010
- Awardee
-
International Business Machines Corporation UEI VV9KH3L99VE3 Part of International Business Machines Corporation
- Awarding agency
-
VBA Headquarters
Veterans Benefits Administration, Department of Veterans Affairs
- Obligated
- $489,179,819
Award facts
- Contract value 88% obligated
-
- $489,182,436.01 Current, with exercised options
- $554,574,235.34 Potential, with all options
- Completion date 69% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Department of Veterans Affairs
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20002, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | -$2,618 | |
| Supplemental Agreement for work within scope | $131,296,150 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $2,868,293 | |
| Supplemental Agreement for work within scope | $581,809 | |
| Supplemental Agreement for work within scope | $63,455 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $3,310,050 | |
| Supplemental Agreement for work within scope | $941,756 | |
| Supplemental Agreement for work within scope | -$40,306 | |
| Supplemental Agreement for work within scope | $86,594 | |
| Supplemental Agreement for work within scope | -$0 | |
| Supplemental Agreement for work within scope | -$1,351,244 | |
| Exercise an Option | $115,480,365 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $8,531,509 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $3,056,508 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $3,851,368 | |
| Supplemental Agreement for work within scope | $38,376 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $15,914,056 | |
| Supplemental Agreement for work within scope | $698,809 | |
| Supplemental Agreement for work within scope | $2,827,158 | |
| Exercise an Option | $97,886,844 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $104,503 | |
| Supplemental Agreement for work within scope | $1,661,408 | |
| Supplemental Agreement for work within scope | -$1 | |
| Exercise an Option | $104,503 | |
| Supplemental Agreement for work within scope | $104,503 | |
| Supplemental Agreement for work within scope | $18,006,305 | |
| Exercise an Option | $42,676 | |
| Supplemental Agreement for work within scope | $1,765,912 | |
| Supplemental Agreement for work within scope | $13,398,047 | |
| Supplemental Agreement for work within scope | $9,157,302 | |
| Original award | $58,795,728 |
Show all 39
About this award
The Department of Veterans Affairs issued a delivery order to International Business Machines Corporation on April 15, 2023, under the Veterans Intake, Conversion, and Communication Services indefinite-delivery contract for benefits transformation platform development and sustainment, with a ceiling value of $554.6 million and ultimate completion date of May 20, 2028.
Place of performance is Washington, DC 20002. The order is priced firm fixed price with no set-aside designation. Subcontractors include Creative Global Consulting LLC (8(a) and women-owned small business), National Consolidator Services LLC (small disadvantaged business), and Doma Technologies LLC (small disadvantaged business), providing permanent professional staffing, computer programming, document management services, and HR services across multiple task line items.
Service Contract Inventory data shows the order's actual government-paid labor footprint: FY2023 invoiced $18.7 million across 19.9 FTEs and 41,491 contractor hours; FY2024 invoiced $152.6 million across 198 FTEs and 411,771 contractor hours; FY2025 invoiced $131.8 million across 311 FTEs and 647,250 contractor hours. Derived government-paid hourly rates declined from $449.85/hr in FY2023 to $370.63/hr in FY2024 to $203.56/hr in FY2025. Subcontractor utilization in FY2025 accounted for 3 percent of contractor hours across nine named subcontractors.
Subawards
Show all 40
Quick answers
Who was awarded contract 36C10D23N0010?
36C10D23N0010 was awarded to International Business Machines Corporation by VBA Headquarters (Veterans Benefits Administration) on April 15, 2023.
How much is contract 36C10D23N0010 worth?
The government has obligated $489,179,819 on 36C10D23N0010. Its current value, with exercised options, is $489,182,436. Its potential value, with all options, is $554,574,235.
Which agency awarded contract 36C10D23N0010?
VBA Headquarters (Veterans Benefits Administration) awarded 36C10D23N0010, with funding from Department of Veterans Affairs.
Is contract 36C10D23N0010 an order under another contract?
Yes. 36C10D23N0010 is a delivery order under 36C10E19D0018, an indefinite delivery contract, on Veterans Intake, Conversion, and Communication Services.
Was contract 36C10D23N0010 competed?
The extent of competition for 36C10D23N0010 was full and open competition. The government received 1 offer.
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