Acquisition of call center services for mission UK
Ended Awarded Last action
- Contract number
- 19GE5022F0652
- Awardee
-
Valley Administrative Services LLC UEI K5DDRL3TAN27
- Awarding agency
-
Office of Acquisition Management
Department of State
- Obligated
- $13,989
Award facts
- Opportunity
-
- Out of Hours Telephone Operator Services Pre-Solicitation · 19GE5020R0012 · Posted Dec 10, 2019
- Contract value 91% obligated
- $15,417.06 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Bureau of European and Eurasian Affairs Department of State
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- Set-aside
- No set-aside
- Competition
- Competed under SAP Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Great Britain, United Kingdom
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | -$9,039 | |
| Original award | $23,028 |
About this award
Valley Administrative Services LLC has been awarded a firm fixed price delivery order against an indefinite delivery contract with the Department of State's Bureau of European and Eurasian Affairs. The $15,417.06 order is for call center services to support the Mission UK program through September 2023. As a minority owned, self-certified small disadvantaged business, Valley will provide telephone operator services from its place of performance in Great Britain to the U.S. Embassy in London. No set-aside was used for this order to fulfill requirements under the Bureau's indefinite delivery contract valued at over $122,000 through September 2025. Valley has extensive experience providing similar call handling and after-hours answering services to support other government agencies and diplomatic missions.
Quick answers
Who was awarded contract 19GE5022F0652?
19GE5022F0652 was awarded to Valley Administrative Services LLC by Office of Acquisition Management (Department of State) on September 22, 2022.
How much is contract 19GE5022F0652 worth?
The government has obligated $13,989 on 19GE5022F0652. Its current value, with exercised options, is $15,417.
Which agency awarded contract 19GE5022F0652?
Office of Acquisition Management (Department of State) awarded 19GE5022F0652, with funding from Bureau of European and Eurasian Affairs (Department of State).
Is contract 19GE5022F0652 an order under another contract?
Yes. 19GE5022F0652 is a delivery order under 19GE5020D0018, an indefinite delivery contract.
Was contract 19GE5022F0652 competed?
The extent of competition for 19GE5022F0652 was competed under sap.
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