Performance satisfaction survey #022 - social security administration
Ended Awarded Last action
- Contract number
- 140D0422F0986
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $1,611,452
Award facts
- Opportunity
-
- 140D0422Q0920 Solicitation number
- Contract value 100% obligated
- $1,611,452.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Other Administrative Action | $0 | |
| Original award | $1,611,452 |
About this award
The Social Security Administration awarded a $1.61M firm fixed-price BPA call to CFI Group USA LLC, a market research and consulting firm headquartered in Ann Arbor, Michigan, to conduct a Performance Satisfaction Survey. The contract was awarded on September 26, 2022, with an ultimate completion date of September 25, 2023. This award represents a call order under CFI Group USA LLC's existing Blanket Purchase Agreement with the General Services Administration's Multiple Award Schedule, which carries a total ceiling value of $13.63M and remains valid through May 7, 2025. No set-aside designation was used in this competitive award.
CFI Group USA LLC specializes in customer satisfaction measurement and performance assessment services, utilizing methodologies including the American Customer Satisfaction Index (ACSI) approach. The firm has an established track record providing survey design, implementation, and analysis services across multiple civilian federal agencies, including the Departments of Education, Health and Human Services, Treasury, Veterans Affairs, and the Small Business Administration. Through its GSA Schedule BPA vehicle, the company delivers comprehensive survey services encompassing design, data collection, analysis, and recommendations to improve federal program effectiveness. The Social Security Administration contract reflects the firm's ongoing role in measuring customer experiences and gathering stakeholder feedback to support agency performance management initiatives.
Quick answers
Who was awarded contract 140D0422F0986?
140D0422F0986 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 26, 2022.
How much is contract 140D0422F0986 worth?
The government has obligated $1,611,452 on 140D0422F0986.
Which agency awarded contract 140D0422F0986?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0422F0986, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0422F0986 an order under another contract?
Yes. 140D0422F0986 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0422F0986 competed?
The extent of competition for 140D0422F0986 was full and open competition.
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