Velocitii Contact Center Services, LLC
Medina, NY
- UEI
- N7GPX3Y31K33
- CAGE
- 9QGG7
- Primary NAICS
- 561422 Telemarketing Bureaus and Other Contact Centers
- SAM.gov registration
- Active through
Company facts
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- Other NAICS codes in SAM.gov
- SAM.gov registration date
- Physical address
- 711 Park Ave Suite 500, Medina, NY 14103, USA
- Website
- velocitii.com
- Founded
- 2014
- Employees
- 51-250
- Estimated annual revenue
- $10M-$50M
- Industry
-
- Industrials
- Commercial & Professional Services
- Professional Services
- SIC code
- 73 Business Services
- Profiles
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Contract vehicles
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About the company
Velocitii Contact Center Services, LLC (doing business as Velocitii) holds a single GSA Multiple Award Schedule (MAS) contract as a prime contractor, awarded July 24, 2025, to deliver customer service, contact center staffing, and administrative services under Special Item Number 561110 (Office Administrative Services) with a contract ceiling of $475,000 through July 23, 2030. The vendor is a for-profit Subchapter S corporation based in Medina, New York, classified as a small business without set-aside designation, operating exclusively under full-and-open procurement.
Velocitii's current federal footprint is limited to the GSA MAS schedule. The vendor maintains three labor categories across the contract: Customer Service Representative I ($39.05 per hour), Customer Service Representative II ($40.18 per hour), and Consultant ($91.89 per hour). All positions require high school education and a minimum of one year of experience; no security-cleared roles are offered. Job responsibilities span customer interaction management, communications handling, and strategic account-growth planning. Ordering occurs through GSA Advantage! with a maximum order value of $1,000,000 and a minimum order of $100. Domestic delivery is limited to the 48 contiguous states and the District of Columbia. Payment terms are net 10 days with a 1% prompt-pay discount.
The vendor's federal customer base is currently undiversified — the GSA Federal Acquisition Service represents 100% of awards and 100% of combined potential value. Velocitii has placed no subcontractor work and holds no other parent vehicles, IDIQs, BPAs, or agency-wide contracts. The GSA MAS contract represents the vendor's sole entry point into federal procurement as of the current source snapshot. With only one award in source data and no discernible activity history prior to mid-2025, Velocitii presents as a newly established or recently federalized vendor with minimal federal track record. The contract ceiling of $475,000 reflects a modest ceiling relative to larger federal service providers, consistent with a small-business contact center and administrative services capability aligned to agency task-order demand rather than a government-wide prime vehicle.
SBA capabilities narrative
Velocitii specializes in delivering call center services, inbound/outbound customer service support, back-office support, and specialized program solutions. Our team of US based experienced professionals partner with agencies to optimize operations, enhance the citizen experience, and drive measurable results. We combine flexibility, innovation, and a deep commitment to people to provide dependable, scalable support aligned with your mission.
Quick answers
Is Velocitii Contact Center Services, LLC registered in SAM.gov?
Yes. Velocitii Contact Center Services, LLC's SAM.gov registration is active through September 16, 2027.
Which contract vehicles does Velocitii Contact Center Services, LLC hold?
Velocitii Contact Center Services, LLC holds a place on 1 federal contract vehicle: MAS.
On GovTribe
See Velocitii Contact Center Services, LLC's full federal record
- IDV awards
- Contract vehicles
- Funding analysis by agency, NAICS and set-aside
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