Website hosting services

The State of South Carolina Adjutant General's Office, procuring on behalf of the South Carolina Emergency Management Division (SCEMD), is requesting bids for managed website hosting services with proposals due July 28, 2026 at 10:00 AM, questions due July 21, 2026 at 10:00 AM.

The hosting environment must reside in a FedRAMP-authorized facility with a minimum Moderate JAB authorization for Infrastructure as a Service and Platform as a Service — a mandatory compliance gate. The architecture must support peak traffic loads exceeding one million hits per minute with rapid scaling during disaster response, full redundancy and failover capability, and a four-hour Recovery Time Objective. Required services include a managed Content Management System for site updates, load-balanced server instances, host-provided Content Delivery Network, 24/7/365 support via phone and portal, minimum 10 Gbps redundant internet connectivity, daily backups with one-year retention, firewall and malware protection, FedRAMP-authorized two-factor authentication, VPN connectivity with two-factor authentication, NIST-authorized encryption for data in transit and at rest, unlimited bandwidth, and 45-minute response time for additional resource requests.

The contract has an initial term of one year beginning August 25, 2026, with four optional one-year renewal periods through August 24, 2031. Pricing is structured as a unit price per year of hosting services, with five units (years) specified across the full option period. Award will be made to the lowest responsible and responsive bidder. Bidders must provide their FedRAMP package ID and copies of disaster recovery, contingency, and incident response plans validated by a third-party assessor. Award notification will be posted July 31, 2026. Questions should be directed to Ginny Reedy at ginny.reedy@scmd.sc.gov.