Volgistics - Volunteer Management Software Solutions

Broward County, Florida is issuing a Request for Information to determine whether volunteer management software solutions are available from multiple providers or whether a single-source designation for Volgistics is justified, with responses due November 3, 2026. This is a market-research RFI preceding potential formal solicitation, not a pricing request or purchase commitment.

The County seeks to establish whether competing vendors can deliver cloud-based Software-as-a-Service (SaaS) volunteer management platforms meeting specified requirements. Required functionality includes volunteer profile management with capacity for a minimum of 200 total volunteer records, concurrent administrative access for at least 4 operators, automated scheduling and assignment, built-in communication tools (email and SMS broadcasting), and custom reporting. Responses must address the County's ability to securely migrate and validate 190 existing volunteer profiles and 112,282 cumulative service hours without data loss, and to provide turnkey setup including system configuration, data validation, and training.

The RFI is structured to support the County's evaluation of whether Volgistics represents a unique solution or whether competitive alternatives with comparable functionality exist in the market. Vendors capable of meeting or exceeding the County's requirements are invited to submit supporting documentation demonstrating comparability. The Director of Purchasing retains sole authority to determine whether submissions constitute comparable alternatives and whether to proceed with single-source designation; vendors have no provision for objection, protest, or appeal of that determination. No contract value, term, incumbent status, or formal evaluation criteria are specified in the RFI materials, as this phase precedes formal competitive or sole-source solicitation.