2-Request for Information Questionnaire.docx

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Attached to
Volgistics - Volunteer Management Software Solutions
Solicitation number
TCH2133105F1
Issued by
Florida

About this file

This is a Request for Information (RFI) questionnaire issued by a Florida county government to determine the availability of volunteer management software solutions from multiple providers or to identify alternate solutions that could meet the county's operational needs. The RFI seeks information regarding Volgistics, a specified volunteer management software platform, and whether equivalent alternatives exist in the marketplace. This is not a request for pricing or a purchase commitment, but rather a preliminary assessment to support a potential single-source designation notice. The questionnaire is designed to gather vendor information and market availability data to inform the county's procurement strategy and justify any future single-source procurement decisions if deemed appropriate.

The RFI process supports the county's evaluation of whether Volgistics represents a unique or specialized solution, or if competitive alternatives with comparable functionality are available. This assessment will determine whether the county should proceed with open competitive bidding or pursue a single-source procurement justification. No specific contract term, renewal options, pricing structure, set-asides, incumbent vendor information, or funding amounts are detailed in the RFI questionnaire itself, as this preliminary market research precedes formal solicitation and award activities.

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Text version

Request for Information Questionnaire Volgistics - Volunteer Management Software Solutions Vendor Instructions:

Provide responses to the questions below through the BPRO Requested Information section. Include any relevant specifications and/or supporting documentation related to the product you are offering. This information will be used by the County to determine if the specified commodity or service is available from multiple providers, or if an alternate commodity or service is available that would meet the County’s needs.

Response Information

Vendor Name:
Click or tap here to enter text.
Proposed Product/Service:
Click or tap here to enter text.
Manufacturer/Developer:
Click or tap here to enter text.
Vendor Role:
☐ Manufacturer/Developer ☐ Authorized Reseller ☐ Other: Click or tap here to enter text.
#
Differentiating Requirement
Response
Vendor Explanation

1. Deployment & System Architecture

1a
Is your platform a fully cloud-based Software-as-a-Service (SaaS) solution accessible securely via standard web browsers?
☐ Yes

☐ Partially ☐ No

Click or tap here to enter text.
1b
Can your platform accommodate a minimum of 4 concurrent administrative system operators with customizable permission levels?

☐ Yes ☐ Partially ☐ No

Click or tap here to enter text.
2. Capacity & Program Management
2a
Can your system scale maintain a minimum baseline of 200 total volunteer records (including both active and archived profiles) within its standard licensing tier?
☐ Yes

☐ Partially ☐ No

Click or tap here to enter text.
2b
Does your platform support concurrent administrative access for at least 4 system operators simultaneously without performance degradation or licensing conflicts?
☐ Yes

☐ Partially ☐ No

Click or tap here to enter text.
3. Core Functional Requirements
3a
Does your platform include comprehensive volunteer profile management, automated scheduling matrices, and streamlined shift assignment functionality out of the box?
☐ Yes

☐ Partially ☐ No

Click or tap here to enter text.
3b
Does your software feature integrated, built-in communication tools (such as mass email and SMS text broadcasting directly to volunteers) along with customizable reporting features for administrative analysis?
☐ Yes

☐ Partially ☐ No

Click or tap here to enter text.

3c
Does your platform support ongoing management of individual weekly volunteer service over multiple years and provide individual sign-in/sign-out functionality and cumulative service-hour tracking like a timekeeping system, rather than being primarily designed for one-time, seasonal, or event-based volunteer activities?
☐ Yes

☐ Partially ☐ No Click or tap here to enter text.

4. Data Migration & Continuity

Does your organization possess the technical capability to securely migrate, convert, and fully validate 190 historical legacy profiles and 112,282 cumulative hours of documented service data from our current system without any data loss or integrity gaps?
☐ Yes

☐ Partially ☐ No

Click or tap here to enter text.
5. Deployment & Support
Do you provide a comprehensive, turnkey setup package that covers initial system configuration, historical data validation, and complete training resources tailored for both administrative staff and volunteers?
☐ Yes

☐ Partially ☐ No Click or tap here to enter text.

Overall Equivalency / Exceptions Identify any requirement the proposed product/service does not fully satisfy and describe any material differences from the product/service identified in the RFI.

Click or tap here to enter text.

File details come from the government source that posted it. Updated .