USAFOODSAFETY Maintenance

The West Virginia Department of Agriculture is soliciting quotations for USAFOODSAFETY Maintenance services under ARFQ 1400 AGR2700000006, with bids due October 14, 2026 at 11:30 a.m. through the wvOASIS system.

Vendors must meet mandatory qualifications: a minimum of three years of maintenance and support experience with the USAFoodsafety application, three years of experience working in USAFoodsafety source code, and preferred vendor status with the Association of Food and Drug Officials (AFDO), verifiable upon request.

The scope includes baseline Tier 1 support comprising a minimum of 50 hours of help desk support with a single point of contact for issue tracking and resolution, available 8:00 a.m. to 5:00 p.m. EST on business days, and an upgrade and installation of an offline inspection module for the USAFoodsafety application. The maintenance and support period extends through June 30, 2027. Delivery must occur within 60 working days of receiving a purchase order or notice to proceed, to 163 Gus R. Douglass Lane, Charleston, West Virginia 25312. Terms are F.O.B. destination.

Award will be made to the vendor providing the required specifications at the lowest overall total cost. Pricing must be submitted in full through wvOASIS with individual line items priced separately; incomplete pricing may result in bid disqualification. Pricing is firm for the life of the contract unless otherwise specified.

Vendors must maintain Commercial General Liability Insurance of at least $1 million per occurrence and submit proof of insurance as specified in the Terms and Conditions. Questions are due October 9, 2026. The contracting officer is Stacy A. Straight at (304) 558-2221 or sstraight@wvda.us.