Sales force Licensing Provider

Southeastern Pennsylvania Transportation Authority (SEPTA) is requesting sealed bids for a Salesforce licensing provider under ITB 26-00167-AHAC, with bids due July 24, 2026 at 11:00 a.m. EST. The contract term is two years from notice to proceed; Addendum No. 1 (issued July 15) clarified conflicting duration language in the original solicitation.

SEPTA will procure Salesforce platform licenses including Platform Login, App Dev Credits, and Business Rules Engine Calls, billed monthly in arrears on a usage basis. Vendors must provide one year's estimated pricing for each contract year. The pricing structure includes an annual true-up mechanism whereby year-one overages are billed against year-two invoices, and year-two overages are resolved via change order. SEPTA states it does not anticipate overages for the license types in this solicitation. All bids must be submitted electronically through SEPTA's Electronic Procurement System (ePS); mailed or hand-delivered bids will be rejected. Bids must remain firm for at least 90 days from opening and may not be withdrawn during that period.

The contract is subject to Title VI of the Civil Rights Act of 1964 and related federal regulations; disadvantaged business enterprises have full opportunity to submit bids without discrimination. Bidders must certify compliance with Executive Order 12549 regarding ineligible contractors. The resulting contract will be subject to a financial assistance agreement between SEPTA and the U.S. Department of Transportation, indicating federal funding involvement.

Questions are due July 15, 2026 at 4:30 p.m. EST and must be directed to Heather Casullo, Senior Contract Administrator, at hcasullo@septa.org. Any requests for changes or clarifications must be submitted at least eight calendar days prior to bid opening. No pre-bid conference will be held. Bids will be publicly opened and read aloud via Microsoft Teams on July 24.