RFP 2025-92-HEART Family Navigation and Support Services

Clackamas County, Oregon, through its Board of County Commissioners, is issuing a Request for Proposals (RFP 2025-92-HEART) to procure Family Navigation and Support Services for the Healing, Engagement, Advocacy, Reciprocity Training (HEART) program. The program will serve families involved with the Clackamas County Juvenile Department and will deliver individualized family navigation, evidence-based parenting classes, family engagement events, skill-building workshops, and leadership development opportunities in a trauma-informed manner. The contractor must demonstrate expertise in parent and guardian engagement, support, and advocacy services with a focus on meeting individualized family needs and building protective factors. Evaluation will occur on a 100-point scale comprising service delivery (40 points), demonstrated ability to provide services (15 points), staff descriptions and qualifications (15 points), and responsivity to individualized needs (30 points). The RFP was posted March 4, 2026, with a deadline for clarifying questions of March 18, 2026, at 5:00 PM Pacific Time, and proposals must be submitted electronically through Bid Locker by April 1, 2026, at 2:00 PM Pacific Time. The contract term will run from the effective date through June 30, 2031, representing a five-year engagement period, and pricing will be evaluated as a selection factor on a competitive, not-to-exceed basis.

The RFP does not identify any set-aside designations or restrictions on eligible respondent types based on available information. No incumbent contractor is identified for this solicitation. The contractor must maintain comprehensive insurance coverage including commercial general liability of $1,000,000 per occurrence with a $2,000,000 annual aggregate, professional liability insurance of $1,000,000 per occurrence, automobile liability of $1,000,000 per occurrence, and an abuse and molestation endorsement of $1,000,000 per occurrence. Monthly performance reporting will be required on demographics, service hours, retention, protective factors, education engagement, and family satisfaction metrics. The estimated total project budget is $672,000 over the five-year contract period.