PROGRAM MANAGEMENT SVCS PROVIDER SCDMV
- The South Carolina Department of Motor Vehicles (SCDMV) has issued a Request for Proposal (RFP) for a comprehensive IT system modernization project, seeking to replace its current IT infrastructure with a secure, customer-centric platform that supports driver services, vehicle services, and identity management. The solicitation, numbered 5400027020, requires a contractor to develop and implement a system that integrates multiple business areas including driver services, driver enforcement,...
- The South Carolina Department of Motor Vehicles (SCDMV) is soliciting proposals for a comprehensive Customer Management Solution to be implemented across all 66 field office locations statewide. The solution requires a complete system including software, implementation services, training, and ongoing support, with a preference for Software-as-a-Service (SaaS) deployment. The procurement seeks a solution that will handle customer check-in functions via kiosks and mobile devices, appointment...
- The South Carolina Department of Motor Vehicles (SCDMV) issued a Request for Proposal (RFP) for motor vehicle credential production services, seeking a qualified contractor to assist with transitioning from an on-demand credential production model to a centralized issuance process across 66 branch offices. The primary objectives include designing new credential processing systems, documenting current and future processes, drafting scopes of work for subsequent procurement, providing knowledge...
- The South Carolina Department of Motor Vehicles (SCDMV) issued a Request for Proposal (RFP) for a comprehensive Software-as-a-Service (SaaS) Enterprise Service Management (ESM) system to replace their legacy Microsoft System Center Service Manager (SCSM) platform. The procurement seeks a cloud-based solution aligned with ITIL processes to support approximately 200 initial backend users across three help desks, developers, and business analysts. Key deliverables include a system with capabilities...
- The South Carolina Department of Motor Vehicles (SCDMV) is soliciting bids for PowerDMS, a policy management software solution that includes licensing and training services. The procurement seeks Legacy Training, PowerDMS Professional licenses, and SSO5000New services, with a total quantity of 1,600 units per line item across three contract years. Potential vendors must be authorized PowerDMS resellers and submit unit pricing for each line item covering the entire contract period. The...
- The South Carolina Department of Motor Vehicles (DMV) issued a Request for Quote (RFQ) for Information Technology Knowledge Transfer Services located in Blythewood, Richland County. The solicitation seeks a one-year contract for comprehensive IT consulting services focused on providing advanced technical and administrative expertise across multiple domains. Required deliverables include best practice meetings, whitepapers, expert interviews, web-based reference libraries, proposal assistance and...
- The South Carolina Department of Motor Vehicles (SCDMV) is seeking a credential consulting services contractor to develop a comprehensive scope of work for transitioning from an on-demand credential production system to a central issuance model. The solicitation requires a qualified contractor to serve as a subject matter expert in designing a turnkey solicitation for future credential production and issuance. The contract will span 28 months, divided into four distinct periods: months 1-6,...
- The South Carolina Department of Motor Vehicles (SCDMV) has issued a Request for Proposal (RFP) for a comprehensive Central Issuance of Credentials project, seeking a vendor to replace aging enrollment systems and transition from over-the-counter to centralized driver's license and identification card production. The procurement requires a complete solution encompassing enrollment systems, professional-grade photo and signature capture equipment, middleware integration with the SCDMV Phoenix...
- The South Carolina Department of Motor Vehicles (SCDMV) issued a solicitation for PowerDMS, a policy management software procurement. The opportunity seeks to acquire three specific product lines: Legacy Training, PowerDMS Professional, and SSO5000New, with 1,600 units required for each product line. Potential vendors must be authorized PowerDMS resellers and submit comprehensive documentation demonstrating their qualification status. The solicitation timeline included a question submission...
- The South Carolina Department of Motor Vehicles (SCDMV) is seeking a contractor to develop, install, operate, and maintain a statewide network of self-service kiosks in Richland County and across South Carolina. The solicitation (Number 5400021839) requires a minimum of 10 kiosks capable of enabling customers to perform various motor vehicle transactions, including vehicle registration renewals, driver's license renewals, payment of reinstatement fees and fines, placard orders, temporary license...
The South Carolina Department of Motor Vehicles (SCDMV) is seeking a Program Management Services Provider through a competitive Request for Proposal (RFP) to support its IT System Modernization initiative. The solicitation calls for a single contractor to perform three primary services: a comprehensive System & Requirements Study analyzing current agency systems, platforms, applications, and processes; Solicitation Development & Procurement services to assist in creating procurement strategy and documents for a future IT system; and Consulting Services during the implementation of the new IT system. Mandatory minimum qualifications require offerors to have participated in at least two state DMV IT modernization efforts within the last fifteen years that successfully implemented both Driver Services and Vehicle Services components. The project lead and key personnel must have a minimum of five years of experience performing all three solicitation requirements. Evaluation criteria will prioritize qualifications and experience (55 points), technical approach (30 points), and value/price proposal (15 points). Key dates include a pre-proposal conference held on March 17, 2023, via Microsoft Teams, with questions due by March 23, 2023, and proposals due on June 2, 2023, at 11:00 AM ET. The anticipated contract period is five years, from July 21, 2023, to July 20, 2028, with an initial one-year term and four optional one-year renewals. The solicitation does not indicate specific set-aside preferences for minority-owned or disadvantaged business enterprises, though offerors are encouraged to indicate minority business participation and certifications. All potential vendors must be registered as South Carolina vendors and submit comprehensive proposals including signed cover pages, table of contents, executive summary, detailed qualifications, three reference letters, capabilities statement, and project timeline with payment schedule. Proposals must be submitted both online and on a USB drive to the South Carolina State Fiscal Accountability Authority (SFAA). While specific budget ranges are not explicitly detailed, the structured cost workbook requires vendors to provide line-item pricing across a five-year contract term, with separate annual pricing for Years 2 through 5 and any one-time costs included in Year 1. The contractor will report directly to the SCDMV Chief of Staff and work with an agency project team, with expectations of hybrid on-site and remote work. Notably, the awarded contractor will be prohibited from responding to the subsequent solicitation for the new system implementation, ensuring competitive separation between program management and system development.
Name | Description | Size | Type | Posted |
|---|---|---|---|---|
Cost Workbook.xlsx | 24KB | Spreadsheet | 11/20/25 | |
Solicitation.docx | 124KB | Document | 11/20/25 | |
Amendment 2.docx | 145KB | Document | 11/20/25 | |
Amendment 1.docx | 40KB | Document | 11/20/25 | |
Cost Sheet Amendment 2.xlsx | 24KB | Spreadsheet | 11/20/25 |