Oracle Software Maint & Support CSI # 21348476

West Virginia Department of Administration Purchasing Division is requesting quotes for Oracle Business Intelligence Publisher and Oracle Hyperion SQR Production Reporting software maintenance and support under CRFQ 0704 INS2700000001, with bids due August 4, 2026 at 1:30 p.m. EST. The bidder must be authorized by Oracle to provide the specified maintenance and support services.

The scope covers maintenance and support for four licenses of each software product across a four-year contract term beginning October 25, 2026 through October 24, 2030. The initial contract term runs one year with three optional one-year renewal periods available. Current maintenance and support expires October 24, 2026. The bidder must submit copies of applicable maintenance and support agreements for state review and approval prior to contract award. Any reinstatement fees for lapsed support must be included in first-year maintenance and support costs if applicable. The state will pay a flat fee for all software maintenance and support services as shown on the pricing pages.

This solicitation is issued on behalf of the West Virginia Offices of the Insurance Commissioner. Responses should be directed to James W. Atkins, the buyer, at the Department of Administration Purchasing Division in Charleston, West Virginia. Questions are due July 21, 2026 at 2:00 p.m. EST. Award will be made to the vendor providing the required services at the lowest total contract cost, with pricing submitted through the wvOASIS system. Vendors must accept payment by electronic funds transfer and purchasing card. Commercial General Liability Insurance of $1,000,000 per occurrence is required. The contract is contingent upon legislative appropriation or other available funding.