NOTICE OF INTENT TO SINGLE SOURCE iDSS GLOBAL LLC

Collier County, Florida is issuing a Notice of Intent to Single Source iDSS Global LLC for a web-based Destination Management System software subscription, with objections due October 15, 2026. The county intends to procure the iDSS Cyclone CRM platform and Cvent integration as a sole-source award without competitive bidding.

The scope includes subscription access to the iDSS Cyclone cloud-based CRM platform (the upgraded version of the legacy iDSS system) with Cvent integration to automatically pull meeting RFPs into the CRM, eliminating manual data entry by Tourism staff. Professional services comprise consulting, custom report and feature development, creative and design services, data updates, email credits, and onsite training.

The county justifies the single-source designation on the grounds that iDSS Cyclone is the only viable solution that preserves continuity of the county's historical sales records and partner database, which functions as a critical registry for destination marketing. The system provides sales lead uploads, meeting booking records, cancellations, and serves as the central platform for the Tourism department's consumer-facing communications and sales solicitation. The county cites the impracticality of transitioning to alternative systems and the proprietary nature of the platform as factors supporting sole-source procurement.

The proposed contract term runs from October 15, 2026, through October 14, 2029, a three-year period. No contract value is stated in the notice. Interested parties may submit written objections with documentation of alternative qualified sources through the county's online procurement portal; Collier County Procurement Services Division retains final authority to approve or reject the single-source designation.