MNIT/DOC MINNCOR eCommerce Solution

The Minnesota Department of Information Technology Services (MNIT) in partnership with the Minnesota Department of Corrections (DOC) is requesting proposals for a vendor-managed eCommerce solution serving MINNCOR Industries Division, with proposals due July 23, 2026 at 2:00 PM and questions due July 8, 2026. The solution must function as a centralized cloud-based platform supporting the full product lifecycle—management, ordering, fulfillment, and reporting—across MINNCOR's diverse inventory including commercial print and bindery services, office furniture, seating and upholstery, high-visibility clothing, custodial products, textiles, PPE, mattresses, laundry services, and specialized manufacturing goods.

Targeted group, economically disadvantaged, and veteran-owned businesses certified by Minnesota receive 12 percent preference points in evaluation. The vendor must develop, implement, host, secure, and support the platform on cloud infrastructure. The solution must integrate seamlessly with Epicor Kinetic for real-time inventory synchronization and financial reconciliation, support both B2B and B2C operations with PCI-compliant payment processing, and meet WCAG 2.1 Level AA accessibility standards. The vendor must obtain GovRAMP Authorization at Moderate Impact Level by April 1, 2027, or provide equivalent FedRAMP authorization. All data storage and processing must occur within United States borders. The contractor must maintain professional liability and network security insurance with minimum limits of $2,000,000 per occurrence and annual aggregate and conduct annual third-party security audits with 24/7 incident response availability.

The anticipated contract term runs September 1, 2026 through August 31, 2028, with options to extend up to three additional years. Implementation deliverables must be completed by June 30, 2027. Tier 1 evaluation comprises work plan (175 points), qualifications and experience (200 points), solution requirements (400 points), quality control and assurance (25 points), accessibility (100 points), and cost (100 points). Tier 2 includes interviews (200 points), demonstrations (400 points), and cost (400 points). Vendors must complete a five-year cost proposal itemized by year across Licensing, Support/Maintenance, Customizations, Implementation, SaaS/Hosting, and Other Costs with no ranges or contingencies. All responders must complete a Minnesota Department of Human Rights Workforce and Equal Pay Declaration form and submit proposals through the SWIFT Supplier Portal.