Microsoft Entra Identity Services – Advisory, Design, and Implementation Support

Pinellas County Business Technology Services has issued a Request for Information (RFI) to solicit vendor expertise regarding Microsoft Entra Identity Services advisory, design, and implementation support for large, complex, multi-agency identity environments. The RFI, issued January 22, 2026, seeks information from qualified vendors to inform future planning and potential procurement activities and is explicitly stated to be informational only with no commitment to purchase services. Vendor responses must address foundational Microsoft Entra training and enablement, cross-tenant access and synchronization using Administrative Units, multi-factor authentication modernization with removal of SMS-based methods, self-service identity capabilities, federation with external agencies beginning in March 2026, group and access management governance, conditional access and session controls with Summer 2026 implementation targets, custom domain transition planning, security monitoring and logging infrastructure, subscription-level RBAC governance, application registration security, legacy identity system integration, and SCIM-based provisioning. Proposals must include company overviews, relevant certifications and partnerships, comparable Microsoft Entra engagement experience particularly in multi-tenant and justice environments, delivery methodologies (advisory, implementation-focused, or hybrid), sample deliverables such as architecture diagrams and governance models, and key personnel qualifications; no pricing information is requested. The question submission deadline is January 30, 2026, at 12:00 p.m., and proposal submissions are due February 19, 2026, at 3:00 p.m., with all submittals required electronically through OpenGov and submittals non-withdrawable for 120 days after opening. No site visits or pre-bid conferences are scheduled.

Responding vendors must execute and submit required compliance documentation including a Foreign Countries of Concern Affidavit certifying they are not owned by or subject to controlling interest from specified foreign nations (People's Republic of China, Russian Federation, Islamic Republic of Iran, Democratic People's Republic of Korea, Republic of Cuba, Venezuelan regime of Nicolas Maduro, or Syrian Arab Republic), a Common Carrier Attestation affirming they will not knowingly transport unauthorized aliens into Florida during the contract term, and a Human Trafficking Affidavit certifying compliance with Florida anti-human trafficking statutes; all affidavits must be notarized. Pinellas County operates a diverse, federated identity ecosystem across multiple constitutional offices, justice agencies, external government partners, and third-party applications, and the county intends to standardize Microsoft Entra as its primary identity platform while maintaining interoperability with existing Okta systems, legacy systems, and external tenants. The RFI documents indicate internal approval through a Non-Competitive Oversight Committee comprising Merry Celeste, Don Crowell, Chris Rose, and a Department ACA representative, though the RFI process itself does not restrict competition. No specific budget range, award value, set-asides for disadvantaged enterprises, or incumbent vendor information is provided in the RFI materials, as this is an information-gathering phase preceding any formal procurement action.