Managed Database Services Reissue IFB

The Illinois Housing Development Authority (IHDA) is issuing an Invitation for Bid (IFB) for Managed Database Services (BidBuy Bid #26-551HDA-LEGAL-B-51131), with bids due by March 18, 2026. This procurement seeks a comprehensive managed database services vendor to provide 24/7 monitoring, maintenance, and support for IHDA's existing database infrastructure, including SQL Server instances (versions 2014-2025), Azure SQL Databases, SQL Managed Instances, PostgreSQL, MySQL, and MongoDB across production and non-production environments. The vendor must deliver daily monitoring, backup and recovery management, security guidance, performance tuning, capacity planning, patch management, disaster recovery planning, and strategic architectural guidance, with response times for Severity 1 incidents as short as 15 minutes and escalating to 3 business days for informational alerts. Required vendor qualifications include a minimum of five years of professional experience as a SQL Server Application DBA, demonstrated experience with 24/7 support operations and SLA management, expertise in reporting services and data warehousing, proficiency in database tuning and query optimization, and at least one assigned staff member holding Microsoft Certified: Azure Database Administrator Associate certification. The contract has an initial two-year term with four optional two-year renewal periods for a maximum of ten years, with pricing to be determined at award and entered into the contract prior to execution. All bids must be submitted electronically through the BidBuy system, with a non-mandatory pre-bid conference scheduled for February 26, 2026, at 11:30 a.m. CST via Microsoft Teams, and written questions due no later than March 3, 2026. The State will award the contract to the lowest priced responsive and responsible bidder meeting all specified criteria.

This procurement includes a 3% Business Enterprise Program (BEP) participation goal for businesses owned and controlled by minorities, women, and persons with disabilities, with an aspirational goal of 30% of total contract dollar amounts going to BEP-certified vendors and 3% to certified service-disabled veteran-owned small businesses and veteran-owned small businesses. All bidders must submit a completed BEP Utilization Plan demonstrating commitment to utilizing certified diverse businesses, with failure to submit rendering the bid non-responsive; bidders may meet goals through self-performance if certified in required NIGP codes, through identified subcontractor participation agreements, or by demonstrating good faith efforts and requesting a goal waiver. Vendors must be registered with the Illinois Procurement Gateway (IPG) or submit a complete Vendor Disclosure form, and all agreements are subject to Illinois Procurement Code requirements and IT Standard Terms and Conditions, including mandatory General Commercial Liability insurance of $1,000,000 per occurrence with $2,000,000 annual aggregate, Auto Liability insurance of $1,000,000 per occurrence, and Workers' Compensation insurance as required by law. Subcontractors with annual contract values exceeding $100,000 require prior written approval and must provide Illinois Standard Certifications, while all services must be performed in the United States unless otherwise disclosed. The contract may be partially or entirely funded with federal funds, with specific funding percentages and sources disclosed upon notice of award, and vendors with contracts of $1,000 or more must pay a $15 administrative fee deducted from the first check. No specific award value or budget range is disclosed in the procurement documents.