Long-Distance Telephone Services

The West Virginia Department of Administration Purchasing Division, on behalf of the West Virginia Office of Technology, is requesting quotations for long-distance telephone services to establish an open-end statewide master agreement serving all state agencies throughout West Virginia, with quotations due August 4, 2026 at 1:30 p.m. Questions are due July 24, 2026 at 3:00 p.m.

The scope encompasses three primary service categories: traditional non-Internet Protocol long-distance services including intrastate, interstate, calling card, and international calling; traditional non-IP toll-free services; and directory assistance services. Bidders must provide unit pricing across multiple service structures—initial 18-second periods followed by 6-second increments, and per-minute rates—with cost entries required for domestic interstate and intrastate calling, international calling to Canada, calling card services, toll-free services with national directory assistance, and interactive toll-free services with advanced routing capabilities (call referral, call transfer, informational announcements, area code routing, area code selection, area code/exchange routing, day of week routing, and time of day routing).

As an open-end master agreement, the contract carries no fixed quantity commitment; state agencies will order services as needed. Pricing competitiveness and service quality are stated as key evaluation factors. No specific contract term duration, renewal options, set-asides, incumbent contractor information, or estimated funding is identified in the solicitation documents.

Quotations should be submitted to the Department of Administration Purchasing Division, 2019 Washington Street East, Charleston, West Virginia 25305. The procurement contact is Toby L. Welch, (304) 558-8802 or toby.l.welch@wv.gov.