Kentico Xperience Subscription Licenses Renewal

The City of Jacksonville, Florida is seeking a single-source renewal of Kentico Xperience subscription licenses with proposals due August 26, 2026. The procurement is sole-source; Kentico Software, LLC is the exclusive vendor, with no authorized resellers or distributors, as confirmed by market research and vendor attestation.

The scope covers renewal of an Enterprise edition license for one website subscription supporting multiple City external websites including Jacksonville.gov, JaxReady.com, JaxSheriff.org, and TaxCollector.Jacksonville.gov. The contract term runs September 21, 2026, through September 20, 2029 (three years). Maintenance and support services are delivered to 214 North Hogan Street, 9th Floor, Jacksonville, Florida.

The not-to-exceed contract value is $238,723 over the three-year term. Kentico Software, LLC has provided three pricing options: Option 1 requires prepaid three-year commitment of $231,702 (best value savings of $7,021); Option 2 structures payment as annual billings of $77,234 (Year 1), $79,551 (Year 2), and $81,938 (Year 3) for a total of $238,723; Option 3 allows one-year renewal at $77,234 annually. All pricing excludes applicable taxes and is valid through September 20, 2026. The City's justification notes that switching to alternative solutions would require recreation and maintenance of existing websites at added cost and effort. Contact is Sean Young, Customer Growth Manager at Kentico's Bedford, New Hampshire office. Questions close August 26, 2026, at 3:52 p.m. Eastern Time.