ITS82 BSH Document Remediation FY27

The Commonwealth of Massachusetts Bureau of the State House is requesting quotes for accessibility testing and remediation services on four PDF-formatted informational booklets totaling 103 pages, with responses due September 25, 2026 at 3:00 PM Eastern Time. This procurement is subject to the Commonwealth's Small Business Purchasing Program (SBPP) requirements, with preference given to SBPP-registered businesses that meet responsiveness and best-value criteria.

Vendors must remediate the documents — "Italy under the Golden Dome" (32 pages), "Art of the Civil War at the Massachusetts State House" (25 pages), "Illustrated History of Ashburton Park" (10 pages), and "The History and Legacy of the Grand Army of the Republic in Massachusetts" (36 pages) — to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA while retaining original visual design and layout. The scope includes initial accessibility testing, identification and remediation of defects, and delivery of a written assessment report documenting findings and remediation steps.

The estimated annual value is $250,000 or less, with a primary six-month project term and potential contract extension through June 30, 2027 at the Bureau's discretion. An anticipated contract start date is October 1, 2026. Responses must be submitted via COMMBUYS in Microsoft Word or PDF format and include a signed cover letter, separate narrative and cost responses, company qualifications, project approach, staffing details, and a minimum of three relevant customer references. The cost proposal must include a fixed price for the primary engagement and hourly rates for potential additional work.

Evaluation criteria encompass proposed approach, previous experience with accessibility projects, quality of written response and references, and cost. The procurement contact is Carl Richardson at 857-400-5502 or carl.richardson@mass.gov.