Intranet design services upgrades

The South Carolina Department of Probation, Parole and Pardon Services (SCDPPPS) is seeking a contractor to provide Intranet Design Services Upgrades for their Health and Wellness site using SharePoint Online and Office 365 products. The procurement is a Request for Proposal (RFP) focused on enhancing the agency's existing intranet with interactive features, gamification elements, and improved user engagement. Specific deliverables include leaderboards, custom games, badges, points systems, contests among county offices, an FAQ section, and mobile device accessibility. The contractor must demonstrate knowledge transfer through comprehensive documentation and training for IT staff and the Wellness and Outreach Program Coordinator. Key dates include a pre-bid conference on February 15, 2024, at 2:00 PM EST via Microsoft Teams, with questions due by February 16, 2024, at 10:00 AM. Proposals are due February 22, 2024, at 3:00 PM, with an award notification scheduled for March 11, 2024. The evaluation process is two-phased: Phase I assesses technical proposals and company profiles, with the top three ranked offerors proceeding to Phase II, which requires a web conferencing demonstration of their proposed solution.

The solicitation requires vendors to be registered as South Carolina vendors and encourages claiming state preferences for resident vendors, contractors, or subcontractors. Mandatory qualifications include documentation of successful SharePoint application use in similar projects over a five-year period. The contract is specifically for a one-time service with no automatic renewal, running from an estimated start date of April 8, 2024, through September 30, 2024. The maximum budget for the project is $45,000, which covers all costs including third-party applications and implementation. A comprehensive Service Provider Security Assessment Questionnaire must be completed, demonstrating information security controls across eleven key areas. Contractors must comply with security requirements, including signing nondisclosure agreements, and provide monthly invoices detailing completed milestones. The solution must be compatible with the agency's existing Microsoft 365 G5 environment and integrate with Active Directory for user profiles and statistics tracking. The project targets approximately 740 current employees, with potential growth to 834, and requires compliance with ADA and CGIS standards.