INTENT TO SOLE SOURCE - THERAP SERVICES

The South Carolina Department of Behavioral Health and Developmental Disabilities (SCBHDD), specifically the Office of Intellectual and Developmental Disabilities (OIDD), is pursuing a sole source procurement for an Electronic Health Record (EHR) software solution from Therap Services, LLC. The solicitation, numbered 5400028781, seeks a one-year renewal of an existing EHR system that supports critical functionalities including demographic information collection, assessments, service plans, authorizations, eligibility tracking, intake processing, level of care determination, waiver enrollment, document storage, priority list management, and billing. The procurement is being conducted under SC Code Ann 11-35-1560 and SC Regulation 19-445.2105, with the primary objective of maintaining continuity of services while preserving the extensive integration of Therap's system throughout the state's provider network. The solicitation was issued on 9/15/2025, with offers to be submitted online by 09/26/2025 at 12:00 P.M. EDT through the state procurement website. Potential bidders are required to comply with the Drug-Free Workplace Act certification, which mandates providing a drug-free workplace and avoiding unlawful manufacture, distribution, dispensation, possession, or use of controlled substances during contract performance.

The procurement appears to have no specific set-aside designations or restrictions on respondent types. The current incumbent vendor is Therap Services, LLC, and the existing technology infrastructure involves a comprehensive EHR system that is deeply integrated across the state's provider network. Transitioning to an alternative system would require extensive training and implementation, which further justifies the sole source procurement approach. The potential contract expansion value is $1,231,306.00 for the one-year renewal period. Potential bidders have specific protest rights under Sections 11-35-1560 and 11-35-4210, with protests able to be filed with the Chief Procurement Officer via email to protest-mmo@mmo.state.sc.us or by mail/delivery to 1201 Main Street, Suite 600, Columbia, SC 29201. The procurement officer for this solicitation is Brittney Childs, who can be contacted at 803-898-2211 or Brittney.Childs@ddsn.sc.gov for any additional inquiries or clarifications.