Dhec employee assistance program- rebid

The South Carolina Department of Health and Environmental Control (DHEC) is seeking a comprehensive Employee Assistance Program (EAP) vendor for statewide implementation across four regions: Greenville, Columbia, Florence, and Charleston. The solicitation (Number 5400025547) requires a contractor to provide confidential counseling and referral services for DHEC's 3,500 full-time employees, their dependents, and surviving family members of deceased employees. Services must include six pre-paid assessment and therapeutic counseling sessions per issue, covering crisis counseling, financial counseling, substance abuse issues, workplace conflict resolution, legal assistance, and wellness programs. The procurement deadline is August 22, 2023, with questions due by August 1, 2023, at 12:00 PM EST. The contract term spans an initial one-year period beginning September 1, 2023, with four optional one-year renewal periods, potentially extending to a maximum of five years ending August 31, 2028. Contractors must have all contract elements functional within 20 days of award and provide detailed implementation work plans within ten days of contract award, including project schedules, deliverables, milestones, and resource allocation.

The solicitation is exclusively limited to South Carolina vendors, with preferences given to resident contractors meeting statutory requirements under Section 11-35-1524 of the South Carolina Code of Laws. Contractors must maintain a South Carolina vendor number, register on the state procurement portal, and provide proof of liability and malpractice insurance with minimum coverage of $1,000,000 per incident. Pricing will be calculated at a fixed unit rate multiplied by 12 months for each contract year, with the contract operating on a budget ceiling established at award rather than actual usage billings. The successful vendor must provide counselor availability for in-person consultations during emergencies, maintain service availability on holidays and weekends, and participate in quarterly meetings and employee appreciation events. Contractors must also comply with HIPAA confidentiality standards and submit monthly, quarterly, and fiscal year-end reports. While specific budget ranges are not explicitly stated, the procurement is structured around services for 3,500 employees with potential for renewal extensions, suggesting a significant annual contract value.