Computer Repair Services

Solicitation # ITN20249019
Posted 5/5/25, 10:37 AM
No Updates
Due 11/4/24, 2:00 PM
State
Florida
Source
No public source available
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The School Board of Volusia County, Florida issued an Invitation to Negotiate (ITN-2024-9019) for comprehensive computer repair services targeting approximately 1,000 staff and student computers per month, with potential scaling to 3,000 devices during summer periods. The procurement seeks a vendor capable of providing onsite and offsite repair services for devices from major manufacturers including HP, Apple, Dell, and Lenovo, with an emphasis on efficient service, cost-effectiveness, and data security. Evaluation criteria will utilize a weighted scoring system totaling 100 points, with cost accounting for 35% of the total score and considerations including technical experience, references, service level agreements, device repair capabilities, staffing models, and parts management. The solicitation was released on October 8, 2024, with proposals due on November 4, 2024, at 2:00 PM EST, and anticipated contract commencement in March 2025 for an initial three-year term with potential two-year renewal options. Vendors must demonstrate capabilities in device repair, provide robust data security protocols, integrate with the district's Incident IQ technical support ticketing system, and comply with background screening and insurance requirements.

The procurement does not specify explicit set-aside designations for disadvantaged enterprises, and the solicitation was distributed to 2,432 vendors nationally, with 10 initial respondents. AGiRepair, Inc. from Greensburg, Pennsylvania was ultimately selected as the top-ranked vendor, with MMI-CPR School Tech Repair, LLC ranked second. The contract is budgeted at $2,500,000.00, funded through General Funds and Title 1 Funds, with an anticipated annual expenditure of $700,000.00. The School Board will provide a designated workspace for up to eight onsite technicians and expects vendors to use only OEM parts for repairs. Vendors must be capable of handling rare in-warranty Apple repairs and provide comprehensive logistics, including weekly pick-up and drop-off services centralized at a warehouse in DeLand, Florida. The contract allows for flexible pricing models emphasizing parts and hourly labor rates, with potential for a single vendor to be awarded the entire contract scope.

Generated 5/2/25, 12:01 PM