Cisco (Duo Access)

The Maryland Department of Information Technology is requesting proposals from Master Contractors for Cisco Duo Access multifactor authentication software and services under a Purchase Order Request for Proposals (PORFP), with proposals due October 7, 2026 at 1:00 PM EST. This is a Small Business Reserve (SBR) opportunity strictly limited to Master Contractors currently awarded under the Commercial Off-the-Shelf Software (COTS 2012) Master Contract 060B2490021; eligible bidders may submit a Letter of Award with their proposals.

The scope includes one subscription license for Cisco Duo and 700 licenses for Cisco Duo Advantage edition, with Cisco Support Signature maintenance services for 12 months. The contract term runs from October 25, 2026 to October 24, 2027. Place of performance and delivery is 849 International Drive, Linthicum Heights, Maryland 20190. No installation or training services are required.

Bidders must be authorized resellers of Cisco products and must provide manufacturer suggested retail price (MSRP) screenshots, letters of authorization, and all applicable End User License Agreements and Enterprise License Agreements with their proposals. Pricing must remain valid for at least 90 days following the proposal deadline, and bidders must provide estimated ship dates and lead times.

Award will be made to the responsive and responsible Master Contractor offering the most advantageous offer based on price and evaluation factors. Questions are due October 5, 2026 at 1:00 PM EST. Proposals must be submitted via email to mdthink.procurement@maryland.gov as password-protected files, with passwords sent separately after the deadline. Invoicing should be directed to mdb.fiscal@maryland.gov with the purchase order attached and must comply with COMAR 21.06.09.01 and .02 "Proper Invoice" requirements.

Federal compliance applies: contractors must certify against lobbying activities, investments in Iran, and covered telecommunications equipment restrictions under the National Defense Authorization Act of 2019. A Data Usage Agreement applies to PII handling per Maryland's PIGA statute.