Babynet idea part c

The South Carolina Department of Health and Human Services (SCDHHS) is procuring a comprehensive Statewide Integrated Early Intervention Case Management System for the BabyNet IDEA Part C Program, serving children with developmental delays from birth to three years old in Richland County. The solicitation seeks a Software-as-a-Service (SaaS) solution to replace the existing BRIDGES system and integrate with SCDHHS's Medicaid Enterprise System. The system must support critical functions including child referrals, eligibility determination, assessment, Individual Family Service Plan (IFSP) development, provider network management, claims submission, remittance processing, and federal compliance reporting. Key deliverables include implementation of a case management platform capable of handling approximately 8,083 active families and 6,484 active IFSPs, with estimated 544,740 annual document uploads. The procurement will support approximately 1,965 to 2,000 concurrent users across various roles including district administrators, service coordinators, service providers, and state administrators. The RFP was initially issued on September 13, 2019, with a pre-proposal conference held on October 2, 2019, questions due by October 24, 2019, and proposals originally due by November 1, 2019. The contract evaluation will be based on three factors: Solution (50 points), Risk (35 points), and Total Cost of Ownership/Price Proposal (15 points).

The solicitation requires offerors to demonstrate minimum qualifications, including five years of case management system deployment experience and three years of experience with Early Intervention programs. While no specific set-aside designations were explicitly mentioned, the RFP includes comprehensive compliance requirements including HIPAA, FERPA, FISMA, and CMS MARS-E standards. The contract has an initial term of three years with two optional one-year renewal periods, for a maximum of five years, with an estimated effective date from January 1, 2020 through December 31, 2024. The contract includes an Implementation Phase Modification Pool estimated at $300,000 and an Operations Phase Modification Pool of $200,000. While the exact total contract value is not specified, historical system costs provide some context: $289,020 in SFY18, $408,530 in SFY19, and an estimated $906,340 for SFY20. The system must be cloud-based, with Cloud Service Providers required to have FedRAMP Authority to Operate at the moderate baseline level or equivalent third-party audit documentation such as SSAE 16 SOC certifications and ISO 27001 compliance.