Airbo Virtual Benefits Fair - Small Purchase

The Illinois Housing Development Authority (IHDA) is procuring a one-year Software-as-a-Service (SaaS) contract with H Engage, Inc. (Airbo) for a Virtual Benefits Fair platform. The procurement is classified as a small purchase, posted and due on July 17, 2025, with a contract term spanning August 1, 2025, to July 31, 2026. The Airbo platform enables interactive web-based content delivery through "Tiles," allowing users to create and send engaging digital content, track user activity, award prizes, and send messages. The system supports up to 500 users, with the ability to add additional users at $6 per employee annually. Key deliverables include a dedicated software instance with capabilities for user sign-ups, content interaction, point earning, user connections, and authorized user invitations. The total contract value is $3,630, with Net 30 payment terms. The procurement follows the State of Illinois Chief Procurement Office General Services Standard Terms and Conditions (Version 23.2), which establishes comprehensive contractual guidelines for vendor performance, compliance, and operational expectations.

The contract does not explicitly indicate specific set-aside designations or restrictions on responding organizations. The vendor, H Engage, Inc., appears to be a technology service provider without noted disadvantaged enterprise status. The procurement includes a comprehensive Data Privacy Addendum aligned with the California Consumer Privacy Act (CCPA), designating H Engage as a Service Provider with strict guidelines for handling personal information. Existing technological infrastructure involves a shared code base and database, with potential for system modifications and feature additions over time. The contract references additional terms and conditions available at https://www.airbo.com/terms. While no incumbent vendors are mentioned, the agreement includes standard State of Illinois certifications covering civil rights, drug-free workplace requirements, tax compliance, and various legal and ethical standards. The total contract value of $3,630 represents the base cost for the Virtual Benefits Fair platform, with potential incremental costs for additional user licenses.