Ai Recruiter

The State University of New York at Old Westbury is seeking proposals from qualified vendors to provide an AI-powered platform that enhances student recruitment, engagement, and success. The platform should offer automated, multilingual, and adaptive interaction capabilities to support prospective and current students 24/7 across multiple communication channels. The ideal solution will extend beyond recruitment, offering a seamless continuum of support throughout the student lifecycle. 1. AI Recruitment Automation ● Act as an autonomous digital recruiter capable of managing individualized inbound and outbound engagement with applicants & prospective applicants across text, phone, email, and web chat. ● Be specifically designed for higher education recruitment and trained on SUNY Old Westbury's specific application processes, curriculum, extracurriculars, and value propositions. ● Adapt messaging content and mode of contact dynamically based on student interactions and behavior (not based on rigid scripts). ● Operate 24/7 in at least 20 languages (including English) to ensure accessibility and responsiveness. ● Provide support for both leads supplied by SUNY Old Westbury and those generated through the vendor's proprietary network. ● Real-time analytics and ROI reporting ● Virtual front desk capabilities ● CRM and other admissions systems integrations 2. Transcript Request Automation ● Integration with transcript request systems ● AI-enabled processing and delivery 3. (Optional) Student Success Engagement ● Post-enrollment AI engagement with students through check-ins, nudges, and personalized resource connection ● Targeted alerts and reminders for specific student cohorts (e.g., housing forms, advising appointments) ● Outreach that enhances student belonging and involvement on campus ● Operational and Administrative Support - Executes student tasks like form submissions or appointment scheduling across departments. ● Analytics and Reporting - Includes actionable insights on engagement, campaign effectiveness, and student service responsiveness. Vendor Qualifications ● Experience with higher education institutions implementing AI communication or recruitment platforms. ● Ability to customize AI learning models to institutional goals. ● Network of high school students where SUNY Old Westbury can make meaningful connections and engage with students who are interested in the institution ***Bidders' Questions Due By: Friday 09/04/2026, 5pm EST ***College Responses To Questions Due By: Monday 09/14/2025 5pm EST ***Bids Due By: Monday 09/21/2026 2pm EST ***All bids are to be emailed to procurement@oldwestbury.edu*** ***Please attest to acceptance of Exhibit-A, Exhibit A-1 and Exhibit-B in proposal submission*** Business enterprises awarded an identical or substantially similar procurement contract within the past five years: NONE Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 0.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 0.00% WBE Goal: 0.00% Disadvantaged Business Enterprise contracting goals (DBE) DBE Goal: 0.00%