26RFP14 Enterprise Asset Management System

Williamson County, Texas is seeking a comprehensive Enterprise Asset Management (EAM) system through a Request for Proposal (RFP) numbered 26RFP14, soliciting turnkey software, consulting, and implementation services for a ten-year initial contract term. The procurement aims to replace the current DTS VUEWorks environment and support operational functions across Infrastructure (Road and Bridge), Facilities, and Parks departments, serving approximately 2,000 full-time employees and 617,000 residents. The proposed system must encompass six functional areas: Public Portal, Service Requests, Work Orders, Asset Management, Inventory Management, and Facilities Maintenance. Evaluation criteria will follow a best-value approach, with points allocated as follows: functionality (30 points), technical capability (10 points), implementation approach (20 points), respondent experience (15 points), proposed staff experience (5 points), and cost (20 points). Key procurement dates include a non-mandatory Pre-Proposal Respondent Teleconference on February 5, 2026, questions due by February 12, 2026, proposal answers provided by February 19, 2026, and proposals due on March 4, 2026, at 2:00 PM Central Time, with shortlist notifications expected the week of April 6, 2026, and respondent demonstrations scheduled for the week of May 5, 2026.

The county is open to multiple deployment models, including on-premise, respondent-hosted, or Software-as-a-Service (SaaS) solutions, with a preference for SaaS but willingness to evaluate point solutions addressing specific functionalities. Respondents may submit multiple proposals and are encouraged to establish partnerships to provide comprehensive coverage. The current environment manages approximately 13,957 facilities maintenance work orders annually, 3,000 parks work orders, and 12,000 infrastructure work orders, covering 1,622 roadway miles, 300+ bridges, and 78 buildings. Potential federal funding through the American Rescue Plan Act may require compliance with treasury regulations, federal cost principles, and prevailing wage requirements. While no specific budget has been established, the county intends to use RFP responses to inform budget development, considering total life cycle costs including software licensing, implementation services, hardware, maintenance, and support. Insurance requirements mandate professional liability coverage of $2,000,000 per occurrence. Vendors must complete a Conflict of Interest Questionnaire and demonstrate compliance with Texas Local Government Code Chapter 176, disclosing any relevant business relationships with county officials.