Utility Management Software

Northside Independent School District (NISD) in Bexar County, Texas, is seeking a comprehensive Utility Management Software solution for its 147 campus and facility sites, managing 638 total utility accounts across water, electric, and gas utilities. The district requires a web-based Software as a Service (SaaS) platform capable of migrating historical utility data from 1999, supporting unlimited concurrent users and providing flexible data import capabilities. Key deliverables include customizable performance dashboards, advanced reporting and trend analysis, data quality assurance mechanisms, and usage baseline establishment. The procurement will be conducted through a competitive Request for Proposal (RFP 2026-040) process, with proposals due on February 5, 2026, at 10:30 AM (CT) via the Bonfire Portal. Evaluation criteria will encompass purchase price (30%), vendor reputation and experience (10%), quality of goods and services (15%), service alignment with district needs (20%), past relationship (5%), five-year total long-term cost (10%), and other relevant factors (10%). The contract term is one year with four optional one-year renewals, subject to Board of Trustee approval and available funding.

The RFP does not explicitly outline specific set-aside designations or restrictions for disadvantaged enterprises. NISD requires vendors to maintain $5 million in cyber liability insurance, provide a SOC 2 Type 1 or Type 2 report, offer live customer service during school days, and execute a Data Privacy Agreement compliant with FERPA, HIPAA, and COPPA regulations. While no specific incumbent vendor is mentioned, the RFP indicates this procurement replaces a previous utility management software contract (RFP 2023-039) expiring on March 31, 2026. The district emphasizes that all vendors must respond to this new solicitation or risk losing future business opportunities. Although a precise budget range is not specified, vendors must submit detailed pricing on the provided Form C Price Sheet, including annual software subscription fees, customer service fees, and itemized costs for each service component. The district retains exclusive ownership of all system data and requires vendors to provide data in non-proprietary, reusable formats upon contract termination.