Web Conferencing Services

Closed Special Notice Posted

Solicitation number
2043FY-25-Q-00068
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Lanham, Maryland, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Internal Revenue Service has issued a Special Notice for Web Conferencing Services under solicitation 2043FY-25-Q-00068. The IRS requires a Software as a Service (SaaS)-based web conferencing platform capable of supporting up to 3,000 participants with audio and video presentation capabilities, recording functionality, and integration with the agency's website or SharePoint sites. The contractor must also provide orientation training and ongoing support to enable full utilization of the service. The solicitation will be distributed through GSA eBuy under SIN 518210 and NASA SEWP, with all communications and updates limited to these platforms. The opportunity is classified under NAICS code 518210 for Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services.

The primary objective is to support the IRS Stakeholder Partnerships, Education and Communication team in efficiently training and communicating with over 3,600 non-profit organizations and 90,000 volunteers who provide free tax preparation services nationwide. The platform must meet stringent technical requirements including Section 508 compliance, WCAG 2.1 Level AA accessibility standards, and compatibility with multiple operating systems and browsers. Key deadlines include solicitation availability on September 19, 2025, and an estimated closing date of September 26, 2025. The procurement includes discrepancies in set-aside designation, with some versions indicating 100% Small Business Set-Aside while others show no set-aside restrictions. The contract structure includes one base period and four option periods, with performance conducted virtually at the contractor's location, and requires features such as live Q&A functionality, closed captioning, transcription services, and MP4 recording format.

Notice text

3 versions

Update #3 · Latest ·

The Internal Revenue Service (IRS) has a requirement for Web Conferencing Services. The Contractor shall provide Software as a Service (SaaS)-based, multipoint communication web conferencing and collaboration service platform that securely displays real-time presentations for up to 3,000 participants. Additionally, the webinars or meetings are required to include audio and video presentation options and ability to be recorded and posted to the agency's website or SharePoint site. The Contractor shall include orientation training and support necessary to allow users to fully utilize the service. For information purposes, the services described shall be in accordance with the Internal Revenue Service (IRS) Statement of Work entitled, Web Conferencing Services.   
The solicitation 2043FY-25-Q-00068 will be available on 09/19/2025 and will be distributed through the GSA eBuy, SIN:518210, and NASA SEWP, All Groups. All future information about this acquisition, including solicitation amendments, will also be distributed through https://www.ebuy.gsa.gov/ebuy/ and NASA SEWP Home.  Interested parties are responsible for monitoring that site to ensure that they have the most up-to-date information about this acquisition.  The estimated closing date of 2043FY-25-Q-00068 will be on 09/26/2025.  All responsible sources may submit a quote which will be considered by this agency.  No telephone requests, written requests, or questions for/about this solicitation will be accepted outside of the GSA eBuy site and NASA SEWP Home websites at this time. 

Update #2 ·

The Internal Revenue Service (IRS) has a requirement for Web Conferencing Services. The Contractor shall provide Software as a Service (SaaS)-based, multipoint communication web conferencing and collaboration service platform that securely displays real-time presentations for up to 3,000 participants. Additionally, the webinars or meetings are required to include audio and video presentation options and ability to be recorded and posted to the agency's website or SharePoint site. The Contractor shall include orientation training and support necessary to allow users to fully utilize the service. For information purposes, the services described shall be in accordance with the Internal Revenue Service (IRS) Statement of Work entitled, Web Conferencing Services.   
The solicitation 2043FY-25-Q-00068 will be available on 09/19/2025 and will be distributed through the GSA eBuy, SIN:518210, and NASA SEWP, All Groups - both 100% Small Business Set-Aside. All future information about this acquisition, including solicitation amendments, will also be distributed through https://www.ebuy.gsa.gov/ebuy/ and NASA SEWP Home.  Interested parties are responsible for monitoring that site to ensure that they have the most up-to-date information about this acquisition.  The estimated closing date of 2043FY-25-Q-00068 will be on 09/26/2025.  All responsible sources may submit a quote which will be considered by this agency.  No telephone requests, written requests, or questions for/about this solicitation will be accepted outside of the GSA eBuy site and NASA SEWP Home websites at this time. 

Update #1 ·

The Internal Revenue Service (IRS) has a requirement for Web Conferencing Services. The Contractor shall provide Software as a Service (SaaS)-based, multipoint communication web conferencing and collaboration service platform that securely displays real-time presentations for up to 3,000 participants. Additionally, the webinars or meetings are required to include audio and video presentation options and ability to be recorded and posted to the agency's website or SharePoint site. The Contractor shall include orientation training and support necessary to allow users to fully utilize the service. For information purposes, the services described shall be in accordance with the Internal Revenue Service (IRS) Statement of Work entitled, Web Conferencing Services.   
The solicitation 2043FY-25-Q-00068 will be available on 09/19/2025 and will be distributed solely through the GSA eBuy, SIN:518210, 100% Small Business Set-Aside. All future information about this acquisition, including solicitation amendments, will also be distributed solely through https://www.ebuy.gsa.gov/ebuy/.  Interested parties are responsible for monitoring that site to ensure that they have the most up-to-date information about this acquisition.  The estimated closing date of 2043FY-25-Q-00068 will be on 09/24/2025.  All responsible sources may submit a quote which will be considered by this agency.  No telephone requests, written requests, or questions for/about this solicitation will be accepted outside of the GSA eBuy site. 

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Opportunity Agency Set-aside Responses due
IRS Audio-Visual (AV) and Video Teleconferencing (VTC) Enterprise Systems Integration, Support, and Maintenance Master IDIQ Washington, District of Columbia, United States · NAICS 541519 Internal Revenue Service Total Small Business

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