Virtual Desktop Infrastructure (VDI) Cloud Implementation

The Internal Revenue Service (IRS) is seeking market research on implementing a cloud-based Virtual Desktop Infrastructure (VDI) solution to modernize its technology infrastructure. The Request for Information (RFI) aims to gather detailed information from potential vendors about their capabilities to support a VDI deployment for 4,000 users in Calendar Year 2025, expanding to 8,000 users in 2026. The project requires a FedRAMP High authorized Cloud Service Provider that can deliver a secure, flexible desktop environment with 99.9% weekday availability, multi-factor authentication, and comprehensive monitoring capabilities. Vendors must demonstrate experience in federal VDI deployments, session protection strategies, patch management, and risk mitigation techniques. The response deadline is April 23, 2025, at 4:30 p.m. ET, with submissions to be emailed to Tujuannah Strickland and Borey Pek using the specific subject line "25-29 A-PMO VDI Cloud".

The pre-solicitation notice indicates no specific set-aside designation for this opportunity, and the NAICS code is 541519 for Other Computer Related Services with a primary PSC code of DA10 for IT and Telecom services. While no specific award value or budget range is disclosed, the project involves a significant technological transformation affecting thousands of IRS personnel and contractors. The implementation will follow a phased approach, with careful evaluation of system performance and operational readiness at each stage. The solution will aim to enhance operational efficiency, reduce hardware dependencies, and support federal data protection regulations. Vendors will be assessed on their ability to provide a comprehensive, secure, and scalable cloud-based virtual desktop infrastructure that meets the IRS's stringent technical and security requirements.