Microfilm Machine Servicing

The Internal Revenue Service (IRS) Kansas City Submission Processing Center is seeking maintenance services for two microfilm machines used in processing tax return documents and related information. The Request for Information (RFI) targets vendors capable of providing comprehensive maintenance and repair services for these critical machines located at their Missouri facility. Contractors must be able to perform quarterly preventative maintenance, respond to repair requests within 72 hours, and provide certified technicians who can work during specified hours (8:30 AM - 9:30 PM on M/W/Th, and 8:30 AM - 5:00 PM on T/F). Interested vendors are required to submit capabilities statements, relevant contract experience from the past five years, and industry feedback regarding the draft Performance Work Statement by January 16, 2025 at 1:00 PM ET. Responses must include company information, technical point of contact details, applicable NAICS code (811310), active government-wide contracts, business classification, and potential subcontracting possibilities.

The contract will be a time and materials arrangement with a 12-month base period starting in 2025 and potential for four additional 12-month option periods through 2030. No specific set-aside designation has been applied to this opportunity, making it open to all qualified vendors. The total contract will cover maintenance for two specific microfilm machines with model numbers K#4177-9757 and K#4537-6013, located at 333 W. Pershing Road in Kansas City, Missouri. Contractors must adhere to strict IRS security protocols, including background checks and escort requirements, and use original or equivalent manufacturer-standard parts for all repairs. While no specific award value was disclosed, the contract will require technicians to maintain high-functioning equipment critical to the IRS's taxpayer services division, specifically supporting the Input Correction and Files Area's document processing capabilities.