24-49 RFI 121024.docx

Internal Revenue Service (IRS)

24-49-A-PMO-OBSA

Microfilm Machine Maintenance Service Taxpayer Services Request for Information (RFI) December 31, 2024

Microfilm Machine Maintenance Service RFI | ii Introduction This is a Request for Information (RFI) -- hereinafter Notice. This is NOT a solicitation for proposals, proposal abstracts, request for bids or quotations, nor a promise to issue a solicitation in the future. The purpose of this RFI is for the Government to obtain knowledge and information for project planning purposes only.

No proprietary, classified, confidential, or sensitive information should be included in responses to this Notice, unless otherwise appropriately marked by the Respondent. The Government reserves the right to use any non-proprietary technical information received in response to this Notice in any resultant solicitation(s). Do Not Submit any Proposals / Offers / Quotes in response to this Notice.

At a summary level, the Government has interest in and is seeking information regarding the capability of firms who can provide services pertaining to microfilm machine maintenance servicing the equipment. The contractor shall assess, repair and maintain the microfilm machines.

Request for Information Number: 24492025 Project Title / Short Description: 24-49-A-PMO-OBSA Microfilm Machine Servicing PSC or FSC Code: J- MAIN, REPAIR, REBUILD EQUIPMENT NAICS Codes:

811310- Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance Release Date: 01/02/2025 Response Date: 01/16/2025 Primary Point of Contact and Contact Information:

Name: Tujuannah Strickland Email: Tujuannah.S.Strickland@irs.gov

Microfilm Machine Maintenance Service The Internal Revenue Service (IRS), Kansas City Submission Processing Center, Input Correction, Files Area, Kansas City, Missouri is in need of microfilm machine maintenance services. This office processes requests that includes retrieval, retention and retirement of tax returns and related documents including the servicing of requests that require review and retrieval of information stored on microfilm tapes. These offices provide timely and accurately processing of those requests. The equipment to complete this task must be reliable and high functioning microfilm machines. The processing of information is vital for handling taxpayer requests in the Submission Processing area of the Taxpayer Services division. There are two, (2), microfilm machines that are needing maintenance and repair.

Description of Contemplated Services The contractor shall assess, repair and maintain microfilm machines. This maintenance will enhance efficiency, reduce friction, and align with best practices in both the public and private sections. The project aims to enable faster, more business-focused processing outcomes and to build internal capabilities to sustain continuous improvement.

The contractor shall complete repairs and preventative maintenance agreement to include all parts. There are no consumables for the scanning equipment and the contractor is expected to supply all parts that fail through normal usage.

Through a system of preventative maintenance and timely repair, contractor will guarantee that IRS patrons can be reasonably assured of obtaining readable digital scan from microfilm images better than or equal to image quality viewed on screen without having to waste money making numerous unreadable copies from machine to machine.

RFI Instructions The IRS / OCPO is seeking SSN responses from Interested Parties, which shall be provided in three (3) Sections: capabilities statement, relevant contracts, and industry feedback. Vendors who believe they can meet the requirements outlined in the attached Draft Performance Work Statement (PWS Attachment 1), should respond by completing the (3) parts below: Capabilities Statement, Relevant Contracts, and Industry Feedback.

All responses shall be sent via email to Contract Specialist Tujuannah Strickland (Tujuannah.S.Strickland@IRS.gov). Submissions must be received no later than 1:00 pm Eastern Time (ET) on 16 January 2025. Questions or comments regarding this notice may be addressed to the email addresses above. No phone calls will be accepted; all correspondence shall be in writing at this time.

Responses shall not contain any brochures, advertising or any other type of extraneous, graphic literature or documents that have not been requested and are not relevant or essential in demonstrating the company’s ability to provide the required services.

Vendors shall reference "Microfilm Machine Maintenance Service" in the subject line of their response as well as in the subject line of any other e-mail correspondence referencing this notice.

Part I: Capabilities Statement Responders to this Notice shall provide a capabilities statement, not to exceed five (5) pages, as it related to their and ability to provide the equipment and services outlined in the attached draft PWS (Attachment 1). The capabilities statement shall include, but is not limited to:

Company Name and Address Company technical Point of Contact (POC) information to include name, title, telephone number, and email address.

Applicable NAICS (North American Industry Classification System) Code List active governmentwide contracts that your company has been awarded (GWACs, IDIQs, and BPAs – include applicable SIN) Business Classification / Socio-Economic Status (e.g., large, small, 8(a), women owned, hub-zone, SDB, Service-Disabled Veteran Owned) Subcontracting / partnering / teaming possibilities Part II: Relevant Contracts Based on the time frame and requirements outlined in the attached draft PWS (Attachment 1), respondents shall submit information on their most relevant contracts from within the past five (5) years. Contracts performed as a Prime Contractor will be considered more relevant than contracts performed as a sub-contractor.

For the relevant information, the IRS is requesting the following information, not to exceed one (1) page for each contract:

Prime or Sub-Contractor Small business subcontracting opportunities provided, if applicable.

Program title and contract number, delivery order, task order number Contracting agency / customer Original contract value and contract type Summarize major achievements, successes, innovations, and findings that were accomplished during contract performance, as well as any major problems/challenges encountered, and corrective actions taken to resolve them during the period of performance of the contract.

Part III – Industry Feedback Respondents are strongly encouraged to provide feedback on the RFI Response Template (attachment 2), The questions are as follows:

Are there any concerns with the primary Product Service Code (PSC) selected? If so, which PSC would be a better fit?

Are there any concerns with the NAICS code selected? If so, which NAICS code would be a better fit?

Does the draft PWS (Attachment 1) clearly describe the Government’s requirement?

Is there any specific language in the draft documents that may be unnecessarily driving cost, schedule, or performance?

Are there any specific concerns regarding the IRS’s requirement, acquisition strategy, or attachments?

Terms and Conditions regarding this Notice This Notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. All costs associated with responding to this Notice are solely at the responding party's expense. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Further, the Government may contact the vendor for additional information regarding the information submitted as part of this market research effort. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in Government Point of Entry or other similar source (e.g., GSA E-buy). However, responses to this notice will not be considered adequate responses to a solicitation.

Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract or agreement. The Government will not be obligated to pursue any particular acquisition alternative as a result of this notice. Responses to the notice will not be returned. Not responding to this notice does not preclude participation in any future solicitation if one is issued.

No proprietary, classified, confidential, or sensitive information should be included in responses to this Notice, unless otherwise appropriately marked by the Respondent. The Government reserves the right to use any non-proprietary technical information received in response to this Notice in any resultant solicitation(s).

Do Not Submit any Proposals/Offers in response to this Notice.

Thank you for your response to this Request for Information.

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