Electronic Dental Record Dentrix Service and Support for the Cass Lake Service Unit

Closed Special Notice Posted

Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
Place of performance
Cass Lake, Minnesota 56633, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Indian Health Service (IHS), a civilian agency within the Department of Health and Human Services, published this Special Notice on December 10, 2025, regarding a sole source contract award for electronic dental record services at the Cass Lake Service Unit in Cass Lake, Minnesota. The notice announces the IHS Bemidji Area's intent to award a firm fixed price contract to Henry Schein for Dentrix Enterprise electronic dental record (EDR) software support and services. This procurement is being conducted on a sole source basis under Federal Acquisition Regulation (FAR) 13.501(a), citing that only one source is reasonably available to provide the required services. The total estimated contract value is $6,055.37 for a one-year period of performance. Interested parties should contact Contract Specialist Mary Simon at mary.simon2@ihs.gov with inquiries or submissions.

The purpose of this procurement is to secure essential service and support for the Dentrix Enterprise EDR system, which is the IHS-wide standard electronic dental record program used across all IHS dental clinics. The contractor must provide software updates, remote and telephone technical support during standard business hours (Monday through Friday, 7:00 AM to 5:00 PM MST), and warranty coverage necessary for the Cass Lake clinic to maintain continuous patient care record creation, patient scheduling, and billing management functions. The response deadline is December 16, 2025, and while this notice is not a request for competitive quotes, interested vendors may submit evidence of their capability and technical qualifications to demonstrate that competition would be advantageous to the government. Only responses that provide clear and convincing evidence of competitive capability will be considered for determining whether to conduct a competitive procurement. The NAICS classification for this requirement is 513210 (Software Publishers), and the applicable PSC code is R408 (Support- Professional: Program Management/Support).

Notice text

NOTICE OF INTENT TO ISSUE SOLE SOURCE AWARD

The U.S. Department of Health and Human Services (HHS), Indian Health Service (IHS), Bemidji Area intends to award a Firm Fixed Priced Contract on a sole source basis to Henry Schein, for the Cass Lake Indian Health Service Hospital in Cass Lake, MN. The anticipated period of performance will be for a one-year contract.

The sole source action will be issued under the authority of Federal Acquisition Regulation (FAR) 13.501(a) - only one source reasonably available. Henry Schein is the only vendor that offers the support for Dentrix Enterprise and DEXIS.  Henry Schein is required for service support, helpdesk service, and warranty coverage for the Dentrix Enterprise electronic dental record (EDR).  The Dentrix Enterprise EDR is the IHS-wide standard EDR program (by IHS contract) for IHS dental clinics.  This service and support is only available from Henry Schein Practice Solutions (HSPS) and is used continuously to provide direct patient care record creation/maintenance, patient scheduling and billing management.

The North American Industry Classification System (NAICS) code is 513210- Software Publishers

Point of contact for this acquisition is Contract Specialist, Mary Simon, mary.simon2@ihs.gov. This notice of intent is not a request for competitive quotes.

Interested persons may identify their interest and capability to respond to the requirement or submit a quote to Contract Specialist, mary.simon2@ihs.gov.  Information received in response to this notice will be considered solely for the purpose of determining whether to conduct a competitive procurement.

Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government. In doing so, interested sources must submit technical capabilities, and other information that demonstrates their ability to meet the Government's needs.

Files

File Type Posted
5. JOFOC_EDR_03.01.2026_02.28.2027 -Signed.pdf PDF

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